Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gary Brown

PAKENHAM,Victoria

Summary

Dynamic supervisor with a proven track record at National Auto Glass Supplies, excelling in staff management and process improvement. Recognized for enhancing customer satisfaction through effective problem-solving and mentoring junior staff. Skilled in strategic planning and attention to detail, driving team efficiency and achieving productivity goals. Hardworking and observant professional with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. .

Overview

10
10
years of professional experience

Work History

Forklift Operator

National Auto Glass Supplies
02.2016 - Current
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Supervisor

National Auto Glass Supplies
09.2018 - 10.2025
  • Oversaw daily operations of the department, ensuring a smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely responses to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Driver, Warehouse Orders

National Auto Glass Supplies
02.2016 - 10.2025
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.

Picker Packer

National Auto Glass Supplies
02.2016 - 10.2025
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

Dunheved High School
Saint Marys, NSW

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Staff development
  • Process improvement
  • Relationship building
  • Problem-solving

Accomplishments

  • Achieved my objectives by completing orders with accuracy and efficiency.
  • Achieved awareness through effectively helping with loading.

Timeline

Supervisor

National Auto Glass Supplies
09.2018 - 10.2025

Forklift Operator

National Auto Glass Supplies
02.2016 - Current

Driver, Warehouse Orders

National Auto Glass Supplies
02.2016 - 10.2025

Picker Packer

National Auto Glass Supplies
02.2016 - 10.2025

Dunheved High School
Gary Brown