Gary Butterworth
Broome,WA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Possess specialized skills in preventive maintenance, system optimization, and safety compliance.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Grounds and Maintenance
St Mary's College
Broome, Western Australia
09.2023 - Current
- Monitored equipment performance, identified malfunctions and took corrective actions as needed.
- Conducted routine inspections of facilities and equipment to identify and address issues proactively.
- Updated maintenance logs and reports accurately, facilitating effective tracking and planning.
- Maintained records of all maintenance tasks performed on machines and equipment.
- Identified opportunities for cost savings through improved efficiency or process redesigns.
- Ensured strict adherence to health and safety regulations, reducing the risk of workplace incidents.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Diagnosed mechanical issues and provided effective solutions.
- Conducted regular inspections of facility infrastructure and equipment to identify potential problems.
- Collected trash from designated areas within the building on a daily basis.
- Identified potential hazards in the workplace and implemented corrective measures accordingly.
Parts Technician
Fields Auto - Electrical and Air Conditioning
Broome, Western Australia
09.2021 - 09.2022
- Maintained accurate records of parts received, stored and issued in accordance with company procedures.
- Ordered or purchased supplies to maintain optimum inventory.
- Communicated effectively with colleagues in other departments to coordinate timely order fulfillment.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Received and processed orders from customers, including verifying part numbers and pricing information.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Information Technology Subject Matter Expert IPWAN
Telstra
Melbourne/ Broome, Victoria/ Western Australia
12.1989 - 04.2021
- Created technical documentation including system diagrams, process flow charts, and white papers.
- Resolved escalated customer issues in a timely manner while maintaining positive relationships.
- Assessed company operations for compliance with safety standards.
- Investigated customer complaints in order to determine root cause then implemented corrective action plans accordingly.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
- Organized client meetings to provide project updates.
- Set specific goals for projects to measure progress and evaluate end results.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Provided subject matter expertise and guidance to cross-functional teams in the development of new products.
- Maintained positive working relationship with fellow staff and management.
- Facilitated training sessions for new employees on company policies and procedures.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Accreditation - Emergency Services
State Emergency Services
Victoria04-1990
Associate Diploma - Electrical
Certificate of Technology (Electrical)
Collingwood TAFE08-1983
Skills
- Strong work ethic
- Punctual, reliable, organised
- Relationship building, friendly, open minded, inclusive, welcoming
- Confidentiality and privacy
- Health and safety awareness
- Attention to detail
- Clean driving record
- Record keeping
- Risk management
- Equipment maintenance and repair
- Landscaping and groundskeeping
- Preventive Maintenance
Certification
- Car, Medium Rigid Truck and Motorcycle licences
- Mandatory Reporting and Childsafe Training
- Working With Children Card - No: 3242860 - Expiry - 10 June 2025.
- CEWA System Orientation and Accreditation
- Tuning Into Teens Course
- Trauma Informed Practice Course
Accomplishments
- 35 years Telstra Service Award
Referees
Professional Referees
Amy Hyett (as discussed, please contact when I alert you that she is back from sick leave)
Business Manager - St Mary's College, Broome
amy.hyett@cewa.edu.au
0417771446
Matt Field (available after returns from swing shift Wednesday evening)
Owner/ Manager - Fields Auto Electrical and Air Conditioning
0419955874
Steven Cairns
Telstra Subject Matter Expert - IPWAN
0407870893
Personal Referee
Matt Williams
Mental Health Nurse - Broome Hospital
0407551304
Timeline
Grounds and Maintenance
St Mary's College
09.2023 - Current
Parts Technician
Fields Auto - Electrical and Air Conditioning
09.2021 - 09.2022
Information Technology Subject Matter Expert IPWAN
Telstra
12.1989 - 04.2021
- Car, Medium Rigid Truck and Motorcycle licences
- Mandatory Reporting and Childsafe Training
- Working With Children Card - No: 3242860 - Expiry - 10 June 2025.
- CEWA System Orientation and Accreditation
- Tuning Into Teens Course
- Trauma Informed Practice Course
Accreditation - Emergency Services
State Emergency Services
Associate Diploma - Electrical
Certificate of Technology (Electrical)
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