Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
Generic

Gary Lazarus

Sydney,NSW

Summary

Experienced Engineer familiar with user support and root cause analysis. Advanced knowledge of digital system operations and dedication to see issues through to end. Works well in remote and desk-side environments. Results-oriented Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Support Engineer

Thales Australian
03.2003 - Current

Solved system issues including both hardware and software issues to improve Towed Array reliability and performance improving the customers satisfaction

Proposed hardware updates, conducted the engineering change development and created the support change documentation

Proposed software updates, conducted the engineering review and either implemented the update myself or in conjunction with software engineering.

Managed complete system upgrades including hardware and software updates including the involvement of multiple hardware and software engineering resources across different locations.

Conducted customer training courses both in person and remotely.

Conducted failure analysis reviews to identify issue root causes and propose mitigation actions.

Evaluated technological models for future Towed Array solutions and contributed in customer discussions stearing this evolution

Masters Student and Researcher

Sydney University
06.2001 - 01.2003

Successfully completed my masters by research specialising in the development of a Project Management methodology for the management of distributed virtual teams.

Developed course content including slides and lecture notes for a new Internet Technology subject.

Tutored subjects in project management and internet technologies

Education

Bachelor of Science - Computer Science

Charles Sturt University
Wagga Wagga, NSW
10.2024

Bachelor of Science - Medical Science

Charles Sturt University
Wagga Wagga, NSW
06.2016

Master of Science - Engineering Technology

Sydney University
Sydney, NSW
02.2003

Associate of Applied Science - Electronic Engineering

North Sydney TAFE
Gore Hill, Sydney
10.1988

Skills

  • Issue identification and resolution
  • Technical Analysis
  • Technical Writing
  • Hardware & Software issue resolution
  • Training
  • Development team leadership

Certification

Member of IEAUST

Hobbies

Digital Amateur Radio with advanced certification

Timeline

Support Engineer

Thales Australian
03.2003 - Current

Masters Student and Researcher

Sydney University
06.2001 - 01.2003

Bachelor of Science - Computer Science

Charles Sturt University

Bachelor of Science - Medical Science

Charles Sturt University

Master of Science - Engineering Technology

Sydney University

Associate of Applied Science - Electronic Engineering

North Sydney TAFE
Gary Lazarus