Gary Liu
rouse hill,NSW
Summary
Dynamic and results-driven professional with experience at Haidilao, excelling in customer service and team training. Proven ability to enhance operational efficiency and foster positive relationships. Skilled in effective communication and fitness assessment, dedicated to achieving goals and improving performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Waitress
Haidilao
Chatswood, NSW
02.2022 - 05.2024
- Trained new staff on service standards and procedures to enhance operational efficiency.
- Delivered exceptional customer service in a fast-paced dining environment.
- Facilitated effective communication with kitchen staff to ensure timely food delivery.
- Resolved customer inquiries and issues promptly and professionally.
- Cultivated positive relationships with regular customers through engaging conversations.
- Assisted other wait staff members in times of heavy customer traffic.
Coach in Training
Hills Start Basketball Club
Castle Hill, NSW
06.2023 - 12.2023
- Planned and executed practice sessions for youth teams to enhance performance.
- Provided individual feedback to players, improving skills and overall development.
- Coordinated team-building activities, fostering a positive club environment.
- Developed training materials to support player development programs.
- Encouraged teamwork through targeted drills and exercises.
- Monitored adherence to safety protocols during practices and games for risk management.
Cashier
Lilong by Taste of Shanghai
Castle Hill, NSW
01.2021 - 02.2022
- Ensured cleanliness and organization of checkout area to improve customer experience.
- Handled cash, credit, and digital payments with secure transaction methods.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly to uphold satisfaction and loyalty.
Education
Diploma in Exercise Science - Exercise Science
Australian Catholic University
Blacktown, NSW12-2025
Skills
- Fitness assessment and nutritional guidance
- Effective communication skills
- Goal setting and achievement
Languages
Chinese (Mandarin)
Full Professional
Accomplishments
- I was the team leader for the club basketball team and won the gold medal with the Hills Hornets Basketball Association in winter 2022-2023 and 2021-2022
- Won a silver medal in taekwondo sparring at the ASMA Open 2025
Affiliations
- Well training routine
- Good time managment
Timeline
Coach in Training
Hills Start Basketball Club
06.2023 - 12.2023
Waitress
Haidilao
02.2022 - 05.2024
Cashier
Lilong by Taste of Shanghai
01.2021 - 02.2022
Diploma in Exercise Science - Exercise Science
Australian Catholic University
Similar Profiles
Lingkai NiLingkai Ni
Server at HaidilaoServer at Haidilao
Tan Thien LamTan Thien Lam
Server at HaidilaoServer at Haidilao
Grace LinGrace Lin
Restaurant Server and Receptionist at HaidilaoRestaurant Server and Receptionist at Haidilao
Manzil BoharaManzil Bohara
Jnr Sous Chef at Hudson Hotel and Event centreJnr Sous Chef at Hudson Hotel and Event centre
Stephan BarnfieldStephan Barnfield
Service Advisor at Concord Jaguar LandroverService Advisor at Concord Jaguar Landrover