GARY O'SULLIVAN
Coledale,NSW
Summary
Well-qualified Division Manager with 23 years' experience in the Automotive Industry. Liaising with Government departments such as Transport for NSW (TfNSW), NSW Fair Trading (Service NSW) & Safe Work. Alos involved with several Government working groups such as Automotive Industry working Group (AIWS), Vehicle Standards Working Group (VSWG), Committee of Review (CoR). A Strategic leader and effective problem-solver with firm grasp of needs and to optimize procedures, improve policies and maximize productivity.
Overview
35
35
years of professional experience
Work History
Senior Divisional Manager
Motor Traders’ Association of NSW
09.2016 - 12.2023
- Developed strong relationships with key stakeholders, fostering collaboration and mutual support within the organization.
- Coached and mentored junior managers to develop their leadership skills, creating a pool of future-ready talent within the organization.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Boosted employee morale and retention through effective communication, recognition programs, and professional development opportunities.
- Assist members with issues they may be having with consumers and advise the member through the NSW Civil and Administrative Tribunal (NCAT) process and mediate
- Communicated and collaborated with stakeholders to achieve division objectives.
Business Development Manager
Motor Traders’ Association of NSW
03.2004 - 09.2016
- Provide members with a list of services that MTA offers through their sponsors and partners
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Managing Director, owner operator
Aileeda Powder Coating Pty Ltd
06.2003 - 03.2004
- Manage all aspects in relation to the running of the business
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success
Zone Marketing Executive
Motor Traders’ Association of NSW
11.2001 - 06.2003
- Provide members with a list of services that MTA provides through their sponsors and partners
- Increased brand awareness by developing and implementing innovative marketing campaigns
- Boosted lead generation with targeted email marketing strategies and social media advertising
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities
- Coordinated trade shows and events to showcase company offerings, generating leads and increasing brand visibility in target markets
Sales Representative
WOW Contact Solutions
09.2001 - 11.2001
- Promote the Motor Traders Association to non-members throughout NSW
Operations Manager
Mascon Systems Pty Ltd
01.1989 - 01.2001
- Assisted with day to day operations of the business ensuring orders and repairs were carried out efficiently and within specified time frames
- Improved operational efficiency by streamlining processes and implementing cost-saving measures
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands
Education
Responsible Service of Alcohol (RSA) -
Clubs NSW
Mt Druitt01.2023
St Johns First Aid & CPR -
St Johns Ambulance Service
Burwood, NSW01.2020
Director Governance Training -
Clubs NSW
Mount Druitt, NSW01.2020
Board Member Scarborough Wombarra Bowling & Recreation Club (current) -
Scarborough Wombarra Bowling & Recreation Club
Scarborough, NSW01.2019
TAFE NSW – Certificate III in Oxy Welding -
TAFE Wollongong
Wollongong, NSW01.1996
TAFE NSW – Certificate III in MMAW -
TAFE Wollongong
Wollongong, NSW01.1995
TAFE NSW – Certificate III in MIG Welding -
TAFE Wollongong
Wollongong01.1995
Marcellin College Randwick – Higher School Certificate -
Marcellin College
Randwick, NSW01.1983
Skills
- Strategic Planning
- Sales Strategy
- Operations Management
- Training and Development
- Time Management
- Performance Management
- Organizational Development
- Team Building
- Policy Development
- Team Leadership
- Teamwork and Collaboration
- Cross-functional Team Leadership
- Scheduling and Coordinating
- Problem Resolution
- Negotiation and Conflict Resolution
key competencies and personal qualities
- Ability to work in a pressured environment
- Ability to prioritize and meet deadlines
- Ability to meet targets
- Ability to manage a team, work unsupervised and as part of a team
- Objective thinker with the ability to follow directions precisely and problem solve
- Excellent written and oral communication skills
- Excellent computer skills
- Reliable and punctual
references
- Jason Steporowski, GM Membership & Operations, Motor Traders’ Association of NSW, 0408 990 008
- Mark Beard, Owner, MB Rally & Sports, Board Member (current), Motor Traders’ Association of NSW, 0417 549 507
- Regina Benisano, Senior Manager Vehicle Programs, Transport for NSW
- Craig Rory,
Affiliations
- President Bellambi Hotel Fishing Club
- Board Member Scarborough Wombarra Bowling & Recreation Club
Timeline
Senior Divisional Manager
Motor Traders’ Association of NSW
09.2016 - 12.2023
Business Development Manager
Motor Traders’ Association of NSW
03.2004 - 09.2016
Managing Director, owner operator
Aileeda Powder Coating Pty Ltd
06.2003 - 03.2004
Zone Marketing Executive
Motor Traders’ Association of NSW
11.2001 - 06.2003
Sales Representative
WOW Contact Solutions
09.2001 - 11.2001
Operations Manager
Mascon Systems Pty Ltd
01.1989 - 01.2001
Responsible Service of Alcohol (RSA) -
Clubs NSW
St Johns First Aid & CPR -
St Johns Ambulance Service
Director Governance Training -
Clubs NSW
Board Member Scarborough Wombarra Bowling & Recreation Club (current) -
Scarborough Wombarra Bowling & Recreation Club
TAFE NSW – Certificate III in Oxy Welding -
TAFE Wollongong
TAFE NSW – Certificate III in MMAW -
TAFE Wollongong
TAFE NSW – Certificate III in MIG Welding -
TAFE Wollongong
Marcellin College Randwick – Higher School Certificate -
Marcellin College
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