Accomplished leader with expertise in improving customer satisfaction and operational efficiencies. Proven track record in developing successful sales strategies and promoting team collaboration to drive measurable results.
Overview
19
19
years of professional experience
Work History
Sales General Manager
Grove Juice
Brisbane, QLD
01.2019 - 02.2026
Coordinated with cross-functional teams to ensure alignment on sales initiatives and goals.
Developed and implemented effective sales strategies to increase revenue.
Negotiated contracts with vendors and suppliers to maximize cost savings.
Conducted weekly performance reviews with each member of the sales team.
Recruited, trained, and managed a team of sales professionals.
Group Manager
Woolworths
Brisbane, QLD
11.2015 - 07.2018
Led team initiatives to enhance customer service standards across multiple departments.
Managed inventory processes to ensure timely product availability and stock accuracy.
Coordinated cross-functional meetings to align goals and streamline operations.
Monitored team performance, identified areas for improvement, and provided feedback to staff.
Implemented new systems or procedures that optimized operational efficiencies while reducing costs.
Area Manager
Big W
Brisbane, QLD
03.2007 - 11.2015
Coordinated with regional leadership to align store goals with corporate objectives.
Conducted regular performance evaluations to support employee development initiatives.
Ensured compliance with health, safety, and operational standards throughout the store.
Developed strategies for increasing sales, market share and customer satisfaction.
Supervised business functions, employee staffing, customer retention and financial accountability for stores.