Gary O'Shea

• Cultivate strong relationships with real estate professionals, generating a steady stream of referral business.
• Stayed up-to-date on current market trends and regulatory changes, ensuring accurate advice and guidance for clients navigating the mortgage landscape.
• Facilitated smooth communication between all parties involved in transactions, resulting in successful loan closings and satisfied clients.
• Ensured exceptional customer service by maintaining consistent communication throughout the entire loan origination process.

• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.

• Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
• Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
• Managed complex scheduling tasks, ensuring that deadlines were met consistently.
• Managed team petty cash, purchase orders and account transactions.

• Expanded customer base through cold calling, networking, and relationship building.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Developed and implemented sales strategies to increase profits.
• Trained and mentored new sales representatives.

Completing a Arts/Communications degree requires a deep engagement with diverse disciplines such as humanities, social sciences, natural sciences, and the arts. It cultivates critical thinking skills by encouraging students to analyse complex ideas, evaluate multiple perspectives, and synthesise information from various sources.