Gase Taumateine
Brisbane,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
21
21
years of professional experience
Work History
Early Childhood Caregiver
Beststart Educare
Weymouth, Auckland
07.2022 - 12.2023
- Developed age-appropriate activities and crafts to engage children
- Assisted qualify teachers in planning and creating activities to support infants and toddlers development
- Monitored children's activities to verify safety and wellbeing
- Passionate about learning and committed to continual improvement
- Helped new preschool children get used to classes by giving one-on-one support
- Kept classroom and feeding areas clean, neat, and safe
- Document nappy changing, feeding and sleeping time according to policies and procedures.
Site Team Leader
Kennerley Retail Investment
Karaka Lakes, Auckland
12.2018 - 02.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Delegated work to staff, setting priorities and goals
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
- Treated associates with fairness and respect, providing recognition of accomplishments
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Recruited and trained new employees to meet job requirements
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock
- Reviewed employee performance and delivered constructive feedback to improve performance.
Barista and Food Manager
Kennerley Retail
Papakura, Auckland
08.2012 - 12.2018
- Memorized official and off-menu coffee and tea preparations
- Described menu items to customers and suggested products based on stated preferences
- Supported highest standards of conduct and service to support company reputation
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational
- Followed health, safety and sanitation guidelines to pass state inspections
- Prepared daily orders and managed inventory with appropriate levels of product
- Created positive culture to drive employee engagement and satisfaction
- Assisted in inventory management to maintain adequate stock levels and reduce wastage
- Self-motivated, with a strong sense of personal responsibility
- Won awards for excellence in barista and cafe manager.
Checkout Operator
Shell
Manukau, Auckland
06.2008 - 08.2012
- Trained new team members in cash register operation, stock procedures and customer services
- Helped with purchases and signed customers up for rewards program
- Informed customers about store policies, merchandise options and current promotions
- Organized shelf merchandising to return displays to presentation-ready standards
- Monitored self-checkout users to identify problems and maintain store security
- Processed sales transactions to prevent long customer wait times
- Accepted cash and credit card payments, issued receipts and provided change
- Verified customer age requirement for alcohol or tobacco purchases
- Discounted purchases by scanning and redeeming coupons
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Reported pricing discrepancies to supervisor
- Answered customer questions and provided store information
- Delivered high level of customer service to patrons using active listening and engagement skills
- Processed refunds for worn, damaged and broken merchandise.
Visual Inspector
Yazaki Samoa
Apia, Samoa
03.2003 - 07.2006
- Conducted final visual inspections on finished products, ensuring all quality standards were met before shipping to customers
- Maintained accurate records of inspected items, tracking defect trends and contributing to ongoing process improvements
- Supported Quality Assurance initiatives by conducting timely and accurate visual inspections as part of a larger auditing process.
Education
Certificate 111 - Individual Support
Sage Education Australia
08-2024
Certificate - Food Safety
Asure Quality Academy
Auckland 05-2018
Retail Level 3 Certificate - Retailing
New Zealand Service Skills Institute
Auckland01.2015
Retail Level 2 Certificate - Retailing
New Zealand Service Skills Institute
Auckland01.2014
Graduate High School Diploma -
Church College of Samoa
Apia, Samoa12.2002
Skills
- Supervision & leadership
- Multitasking Abilities
- Good work ethic
- Team building
- Collaboration
- Handling Pressure
- Customer Service
- Excellent Attention to Detail
- Policies and Procedures Adherence
- Building Customer Trust and Loyalty
- Punctual and Reliable
- Upselling Products and Sales
- Friendly and Respectful
- Problem Solving
- First-aid and CPR
- Housekeeping
- Safety understanding
References
- Munish Kumar, Retail Kennerley INVT, zKingsway@kennerley.co.nz, 64220441641
- Supriya Darshni O'Brien, BestStart Weymouth, Supriya.darshni@best-start.org, 6421380905
Timeline
Early Childhood Caregiver
Beststart Educare
07.2022 - 12.2023
Site Team Leader
Kennerley Retail Investment
12.2018 - 02.2020
Barista and Food Manager
Kennerley Retail
08.2012 - 12.2018
Checkout Operator
Shell
06.2008 - 08.2012
Visual Inspector
Yazaki Samoa
03.2003 - 07.2006
Certificate 111 - Individual Support
Sage Education Australia
Certificate - Food Safety
Asure Quality Academy
Retail Level 3 Certificate - Retailing
New Zealand Service Skills Institute
Retail Level 2 Certificate - Retailing
New Zealand Service Skills Institute
Graduate High School Diploma -
Church College of Samoa