Gaurang Patel
Harkness
Summary
Detail-oriented Automotive Technician with strong mechanical knowledge, skilled in diagnosing and repairing vehicle systems. Proven ability to enhance customer satisfaction and ensure optimal vehicle performance through meticulous maintenance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technician
Western Ford
Ravenhall, VIC.
10.2021 - Current
- Diagnosed and repaired vehicle systems using advanced diagnostic tools
- Conducted routine maintenance inspections to ensure optimal performance
- Collaborated with service advisors to provide accurate estimates and timelines
- Trained junior technicians on best practices and safety protocols
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Automotive Technician
Krishna Auto
Pendle Hill, NSW
07.2020 - 10.2021
- Maintained accurate records of repairs and services, ensuring compliance with industry standards.
- Implemented safety protocols during all repair activities, promoting a safe working environment.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Improved customer satisfaction by providing precise and timely repair updates.
Automotive Technician
Western Ford
Deer Park, VIC
01.2019 - 07.2020
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
- Conducted routine maintenance services, enhancing customer satisfaction and vehicle reliability.
- Utilized diagnostic equipment to identify mechanical issues accurately and efficiently.
- Collaborated with team members to streamline repair processes and improve workflow efficiency.
- Mentored junior technicians on best practices for repairs and maintenance procedures.
- Recommended solutions for complex mechanical problems, contributing to increased service quality.
Express Service Technician
Peter Davey Suzuki and Werribee Toyota
Hoppers Crossing, VIC
06.2018 - 12.2018
- Performed regular maintenance and inspections on vehicles to ensure optimal performance.
- Maintained organized work area, adhering to safety protocols and industry standards.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Trades Assistant
Essendon Renault
North Melbourne, VIC
05.2018 - 06.2018
- Performed maintenance and minor repairs to various machines under supervision.
- Maintained clean and organized worksites, ensuring optimal working conditions for all team members.
- Collaborated with senior technicians to complete complex repair tasks successfully.
Education
Certificate III - Light Vehicle Mechanical Technology
Acumen Education
Richmond, VIC05-2018
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Maintenance and repairs
- Mechanical Knowledge
- Customer interaction
- Repair services
- Team Training
Certification
Certificate of Completion - Service advisor101
Kieran S
- Certificate of Completion - Service Advisor101, Kieran Stack - Coach at Service101, 0451464677, kieran@service101.com.au, April - 2026
Languages
Hindi
Full Professional
English
Professional Working
Gujarati
Native or Bilingual
Timeline
Technician
Western Ford
10.2021 - Current
Automotive Technician
Krishna Auto
07.2020 - 10.2021
Automotive Technician
Western Ford
01.2019 - 07.2020
Express Service Technician
Peter Davey Suzuki and Werribee Toyota
06.2018 - 12.2018
Trades Assistant
Essendon Renault
05.2018 - 06.2018
Certificate III - Light Vehicle Mechanical Technology
Acumen Education