Summary
Overview
Work History
Education
Skills
Timeline
Generic

GAURAV

Melbourne

Summary

Proven Quality Assurance Manager at Handwash Enterprises, adept in Quality Systems and fostering team collaboration. Elevated quality standards and profits through strategic improvements and rigorous quality assurance practices. Excelled in staff supervision and customer relations, demonstrating a strong blend of analytical and interpersonal skills. Achieved significant enhancements in operational efficiency and product quality.

Overview

2
2
years of professional experience

Work History

Quality Assurance Manager (part Time )

Handwash enterprises
05.2024 - Current
  • Established procedures and quality standards
  • Reviewed current standards and policies
  • Supervised other staff
  • Managed company onboarding processes, interviewing and selecting new personnel
  • Monitored product trends and suggested changes
  • Established and accomplished goals for improvements in profits and quality
  • Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
  • Communicated and corresponded with customers and suppliers regarding quality issues, problems and complaints.

Assistant Manager (part time)

Handwash enterprises
05.2023 - Current
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Monitored team productivity and performance to support goals.
  • Communicated plans and actions to meet departmental goals.

Education

Bachelor of Science - Aviation Management

University of Management And Technology
Kurukshetra
12.2018

Skills

  • Data Analysis
  • Quality Systems
  • Project Management
  • Employee Training
  • Risk Analysis and Mitigation
  • Operation Monitoring
  • Final Product Approvals
  • Staff Supervision
  • Team Collaboration
  • Human Resource Management
  • Process Analysis
  • Regulatory Compliance
  • Budget Management
  • Quality Standards Determination
  • Quality Assurance Experience
  • Goals Setting
  • Work Planning and Prioritization
  • Performance Monitoring
  • Complaint Resolution
  • Complex Problem Solving
  • Relationship Building
  • Employee Recruitment
  • Team Building
  • Quality Control

Timeline

Quality Assurance Manager (part Time )

Handwash enterprises
05.2024 - Current

Assistant Manager (part time)

Handwash enterprises
05.2023 - Current

Bachelor of Science - Aviation Management

University of Management And Technology

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GAURAV