Internship
Buzzketing
08.2024 - 10.2024
- Installed and configured Windows 10 operating systems on employee workstations.
- Set up essential software including Microsoft Office, Chrome, and internal communication tools.
- Created and managed user accounts with appropriate permissions for new employees.
- Investigated and resolved network connectivity issues, ensuring stable access for team members.
- Assisted with software installations and updates, including Adobe Creative Suite.
- Performed system and antivirus updates across multiple devices to maintain security compliance.
- Backed up critical shared drive data to cloud storage and verified successful restorations.
- Monitored server health using network tools, identified potential bottlenecks, and reported findings.
- Updated and maintained IT asset inventory, labeling and tracking new hardware and software.
- Reviewed and revised IT documentation, updating procedures and organizing files for easy access.
- Provided ongoing technical support to staff, ensuring minimal downtime and smooth operations.
