Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gaurav Karki

Melbourne

Summary

Outgoing and friendly barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

The Nourish Eatery
11.2023 - Current
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Streamlined drink preparation process for increased efficiency and consistent taste.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Complete customer orders with strict adherence to recipes, delivering consistent quality and customer satisfaction.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.

FOH Team Member

The Nourish Eatery
10.2023 - 11.2023
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.
  • Enhanced customer experience by providing friendly and efficient service at the front counter.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.

Waiting Staff Member

Mountain Mug Coffee
07.2023 - 09.2023
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Assisted in maintaining a clean and organized dining area for optimal guest experience.
  • Managed multiple tables simultaneously, ensuring accurate order placement and prompt service.
  • Ensured guest satisfaction by quickly addressing any special requests or dietary restrictions in their meal orders.

Education

Barista Training -

Mountain Mug Coffee School
Kathmandu, Nepal

Skills

  • Latte Art
  • Coffee and tea expertise
  • Espresso machine operation
  • Excellent customer service
  • Cash register operation
  • Multitasking
  • POS Systems

Certification

  • Coffee Skills Program (CSP)
  • RSA (Responsible Service of Alcohol)

Timeline

Barista

The Nourish Eatery
11.2023 - Current

FOH Team Member

The Nourish Eatery
10.2023 - 11.2023

Waiting Staff Member

Mountain Mug Coffee
07.2023 - 09.2023

Barista Training -

Mountain Mug Coffee School

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Gaurav Karki