GAURAV LAMA
Brisbane,QLD
Summary
Diligent professional with experience keeping dishes and utensils clean and organized for customer use. Expert at maximizing safety and team efficiency by applying hard work and attention to detail. Well-organized and focused with good time management and multitasking abilities.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
HOMEWIDE LLC
Dubai
12.2022 - 11.2024
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Provided product information and answered customer questions.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Answered questions about current promotions and resolved issues according to store policies.
- Cleaned shelves, counters and tables to maintain organized store.
Retail Sales Associate
AL GHANDI ELECTRONICS
Dubai
01.2020 - 10.2022
- Displayed promotional material such as signs and banners.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Reorganized sales floor to promote sales, displaying high demand products in prime locations.
- Displayed products to drive sales, using knowledge of consumer and market trends.
Steward
Hyatt Regency Kathmandu
Kathmandu, Bagmati
04.2018 - 10.2019
- Maintained cleanliness of dining areas, including floors, tables, and chairs to enhance guest experience.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Facilitated efficient waste disposal and recycling processes, adhering to environmental standards.
- Swept and mopped floors of the kitchen area on a regular basis.
- Organized storage spaces in order to maximize efficiency while minimizing waste.
Kitchen Hand
THE SOLTEE HOTEL & RESORTS
Kathmandu, Bagmati
01.2017 - 02.2018
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Maintained a neat work station throughout shift hours.
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Transported trash to dumpster, properly disposing of expired food items.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
Education
High School Diploma -
Gyan Mandir English School
Balaju03-2002
Skills
- Food safety standards
- Food safety
- Commercial cleaning
- Waste disposal
- Sanitation compliance
- Relationship building
- Attention to detail
Languages
English
Professional
Nepali
Professional
References
References available upon request.
Timeline
Retail Sales Associate
HOMEWIDE LLC
12.2022 - 11.2024
Retail Sales Associate
AL GHANDI ELECTRONICS
01.2020 - 10.2022
Steward
Hyatt Regency Kathmandu
04.2018 - 10.2019
Kitchen Hand
THE SOLTEE HOTEL & RESORTS
01.2017 - 02.2018
High School Diploma -
Gyan Mandir English School
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