Dedicated hospitality professional with a strong background at Ibis Hotel, excelling in maintaining pristine environments and delivering exceptional customer service. Proven expertise in cleaning techniques and team collaboration, enhancing guest satisfaction through meticulous attention to detail and effective training methods. Physically strong and committed to upholding high standards in all tasks.
Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.
Work History
Housekeeper
Ibis Hotel
02.2025 - Current
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Barista Trainer
Ristretto Barista Coffee School
11.2024 - 02.2025
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Improved barista skills through one-on-one training sessions and practical demonstrations.
Taught proper procedures and strategies for success to new employees.
Handled cash and processed payments accurately to avoid errors.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
Bachelor of Science - Information And Communication Technology
Western Sydney University
Sydney, NSW
03.2025 - Current
Skills
Vacuuming and sweeping
Vacuuming
Cleaning bathrooms
Cleaning techniques
Bed making proficiency
Kitchen cleaning
Hospitality background
Customer service-focused
Window cleaning
Physically strong
Languages
English
Limited Working
Timeline
Bachelor of Science - Information And Communication Technology
Western Sydney University
03.2025 - Current
Housekeeper
Ibis Hotel
02.2025 - Current
Barista Trainer
Ristretto Barista Coffee School
11.2024 - 02.2025
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