Gauri Sethi
Rosehill
Summary
Detailed oriented professional with 8 years of total experience. 4 years of experience in internal operational audit review, evaluating controls, identifying potential risks and ensuring compliance to policies. Skilled in data analysis, reporting and collaborating with cross functional teams and applying audit methodology to deliver results and recommendations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freelancer
Cyber Bakery
08.2024 - Current
- Collaborating with an accomplished Cyber security mentor to develop a catalogue of risk and controls for a hypothetical risk assessment project in progress, applying knowledge of frameworks
- Attend regular review meetings to gain feedback on progress made and incorporate feedback in deliverable.
Consultant
SAP
06.2018 - 01.2023
- Assisted with internal audit activities including planning, conducting reviews and reporting gaps for SAP Product Partners deals management process through bi-annual risk assessments
- The process involved reviewing REX grants process, auto-generated software invoices, customer contracts and licensing agreements
- Assisted in review of process workflows, documentation including operating procedures, policies, guidelines, and historical performance data to identify gaps
- Collaborated with team to collect, document and review evidence to identify potential risks for final reporting
- Highlighted gaps and key constraints in final reporting post discussions with stakeholders
- Assisted in evaluating and establishing risk assessment criteria including risk likelihood and consequence
- Discussed and finalized follow up plan based on discussion with management for internal audits delivered.
Senior Analyst
WEBHELP
06.2016 - 03.2017
- Assisted in scheduling and capacity planning for telecommunications giant
- Investigated gaps in internal scheduling process for compliance with all relevant Labor laws, regulations, and company policies
- Assessed the accuracy of scheduling data, including workforce schedules, shift allocations, and resource planning to identify any discrepancies
- Oversaw headcount management and other administrative processes
- Documented observations for reporting and reported to stakeholders
- Worked closely with managers, campaign owners to ensure alignment on workforce management strategies and initiatives
- Managed and archived documentation for efficient planning practices.
Senior Analyst (Global Credit Administration)
American Express
12.2013 - 02.2016
- Implemented short-term resource scheduling strategies to ensure sufficient staffing levels
- Conducted scheduling activities complying with American Express's internal guidelines for working hours, overtime, and employee rights
- Monitored data in real time for fraud, credit after hours and global fraud protection services to identify and mitigate real time risks
- Distributed intraday and end of day performance analysis daily over outlook
- Managed real time issues and liaised with technical teams during planned outages and downtime
- Gathered and analysed key business requirements for development of global technical system for metrics management
- Escalated issues to the right party within timelines for risk mitigation.
Trainee
PAXCEL Technologies
04.2013 - 08.2013
- Managed documentation for the software development project, ensuring all requirements, specifications, and changes were accurately recorded
- Recorded and published meeting minutes over emails, enhancing team communication and ensuring clarity on action points
- Provided administrative support to the project management team, coordinating schedules, and organizing team meetings
- Assisted in preparing project reports and presentations for stakeholders.
Education
Bachelor of Technology in Electronics and Communication -
India
Masters of Business Administration in Management Information Systems -
India
ASWN Cyber Women Program Foundation Program -
TAFE & IAT Digital
Sydney, NSW10.2024
Skills
- Audit review
- Data analysis and reporting
- Risk minimization
- Team collaboration
- Strategic planning
- Process optimization
- Verbal and written communication
- Time management
- Multi-tasking
- MS Office suite expertise
SPECIALISATION
- Service operations
- Business process improvement
- Operational due diligence and compliance
- Resource scheduling
- Risk management
- Gap analysis and reporting
- Data governance
Certification
- Completed Threat Assessment and Risk Management, TAFE and IAT Digital in Aug'24
- Completed Microsoft Certified Security, Compliance, and Identity Fundamentals in Jun'24
Languages
English
Hindi
Timeline
Freelancer
Cyber Bakery
08.2024 - Current
Consultant
SAP
06.2018 - 01.2023
Senior Analyst
WEBHELP
06.2016 - 03.2017
Senior Analyst (Global Credit Administration)
American Express
12.2013 - 02.2016
Trainee
PAXCEL Technologies
04.2013 - 08.2013
Bachelor of Technology in Electronics and Communication -
India
Masters of Business Administration in Management Information Systems -
India
ASWN Cyber Women Program Foundation Program -
TAFE & IAT Digital
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