Open To Work
Gaury Thanthirigama
Sydney,Australia
Work Preference
Summary
Information technology graduate specializing in cybersecurity with proven skills in optimizing network performance and reliability. Expertise in incident resolution and technical guidance enhances operational efficiency and customer satisfaction. High-performing professional with experience in fast-paced environments, delivering exceptional results for diverse clients. Committed to leveraging education and experience to tackle new challenges in a dynamic organization.
Work History
Networking Administrator Intern
OCCOM
North Sydney
08.2025 - 10.2025
- Troubleshot connectivity issues and performed on-site fault diagnosis, resolving problems efficiently
- Installed and configured networking equipment, enhancing connectivity for residential and business customers
- Tested and maintained network systems to ensure performance and uptime
- Delivered clear technical support, enabling non-technical users to navigate technical challenges
- Produced setup guides and technical documentation
Software Engineering Intern
IntelliHub
Sydney
05.2022 - 10.2022
- Executed automated and manual test scripts using Jenkins to verify software functionality
- Conducted API testing with Postman and SOAP
- Conducted data validation and system integrity checks to ensure accuracy and reliability
- Supported AWS-based data systems and workflows to maintain operational efficiency
- Managed tasks and documentation using Jira and Confluence
Assistant Sales Manager (Technical Support Focus)
Mac Centre Pvt Ltd
Sri Lanka
01.2021 - 12.2021
- Delivered troubleshooting support for Apple devices, enhancing customer satisfaction
- Collaborated with teams to identify and address recurring technical issues
- Processed service requests while ensuring accurate CRM record maintenance
Education
Master of Information Technology - Cyber Security
Charles Darwin University
Sydney, NSW04-2026
Bachelor of Information Technology - Software Development
Charles Sturt University
Sydney, NSW12-2022
Diploma of Information Technology - Colombo, Sri Lanka
University of Colombo School of Computing
Colombo, Sri Lanka01-2019
Skills
- Network configuration
- Customer support
- Project management
- Technical documentation
- Data entry
- Cybersecurity frameworks
Affiliations
- Australian Computer Society (ACS)
References
Available upon request.
Timeline
Networking Administrator Intern
OCCOM
08.2025 - 10.2025
Software Engineering Intern
IntelliHub
05.2022 - 10.2022
Assistant Sales Manager (Technical Support Focus)
Mac Centre Pvt Ltd
01.2021 - 12.2021
Master of Information Technology - Cyber Security
Charles Darwin University
Bachelor of Information Technology - Software Development
Charles Sturt University
Diploma of Information Technology - Colombo, Sri Lanka
University of Colombo School of Computing