Gavan Bretz
Rockhampton
Summary
Proven achiever in sales and client management, excelling in problem-solving and client engagement. At Ian Weigh Group I contributed to and towards the end of my employment, lead teams to exceed sales targets through innovative strategies, and achieved a notable customer satisfaction results. Skilled in negotiation and team development, I consistently secured favorable outcomes, enhancing client relationships and operational efficiency.
Experienced and enthusiastic Consultant with track record of success across wide range of sales industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of sales operations, strategy and finance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Sales & Marketing Consultant
Pat O'Driscoll Real Estate
02.2020 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
- Established trusted partnerships with key industry influencers, expanding the company''s network of resources and contacts.
General Sales Manager
Ian Weigh Group | Jaguar Land Rover
09.2016 - 01.2020
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Sales Supervisor
Ian Weigh Group | Ian Weigh Toyota Rockhampton
03.2015 - 08.2016
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Finance Manager
Ian Weigh Group | Ian Weigh Toyota Rockhampton
03.2012 - 02.2015
- Reduced risk exposure by conducting thorough credit assessments and monitoring portfolio performance.
- Implemented innovative financing solutions to secure favorable funding terms for clients.
- Strengthened client relationships through exceptional customer service, leading to increased retention rates.
- Provided expert advice on insurance options, tailoring coverage plans to suit individual client requirements.
- Drove regulatory compliance by staying informed on industry changes and ensuring adherence to all relevant laws and regulations.
- Negotiated favorable contract terms with vendors, securing cost savings for the company''s bottom line.
Sales Consultant
Ian Weigh Group | Lexus Of Rockhampton
01.2009 - 02.2012
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Ian Weigh Group | Ian Weigh Toyota Rockhampton
08.2004 - 12.2008
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
Education
High School Diploma -
Emmaus College - Main St. Campus
North Rockhampton, QLD11.2002
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- Customer Relationship Management
- Goal Setting
- Client Engagement
- Client rapport
- Processes and procedures
Timeline
Sales & Marketing Consultant
Pat O'Driscoll Real Estate
02.2020 - Current
General Sales Manager
Ian Weigh Group | Jaguar Land Rover
09.2016 - 01.2020
Sales Supervisor
Ian Weigh Group | Ian Weigh Toyota Rockhampton
03.2015 - 08.2016
Finance Manager
Ian Weigh Group | Ian Weigh Toyota Rockhampton
03.2012 - 02.2015
Sales Consultant
Ian Weigh Group | Lexus Of Rockhampton
01.2009 - 02.2012
Sales Consultant
Ian Weigh Group | Ian Weigh Toyota Rockhampton
08.2004 - 12.2008
High School Diploma -
Emmaus College - Main St. Campus
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