Experienced warehouse supervisor and franchise operator known for strong inventory management and customer service skills. Proven ability to lead teams effectively while ensuring compliance with Occupational Work Health and Safety protocols and enhancing overall operational efficiency.
Overview
2025
2025
years of professional experience
3
3
Certifications
Work History
Franchise Operator
Jims Mowing
Perth, Western Australia
01.2016 - 03.2024
Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
Pruned shrubs and trees to promote healthy growth and aesthetics.
Operated gardening equipment safely, including mowers and trimmers.
Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Checked machinery and performed routine maintenance to prevent malfunction.
Warehouse Supervisor
Sands Fridgelines
Forrestfield, Western Australia
12.2012 - 12.2016
Supervised daily warehouse operations and ensured compliance with safety protocols.
Managed inventory control processes and maintained accurate stock levels.
Trained new team members on warehouse procedures and equipment usage.
Oversaw equipment maintenance and reported issues to management promptly.
Communicated effectively with team members to maintain a positive work environment.
Conducted regular inspections to ensure cleanliness and organization within the warehouse.
Supervised loading and unloading of materials from incoming trucks.
Maintained and updated inventory records accurately.
Manager
McDonald's
Northam , Western Australia
06.2009 - 12.2012
Oversaw daily operations to ensure efficient restaurant workflow.
Managed inventory levels and ordered supplies to meet demand.
Enforced health and safety regulations for food handling and cleanliness.
Scheduled staff shifts to optimize coverage during peak hours.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Delivery Driver
Statewide Oil
Forrestfield, WA
04.2008 - 06.2010
Delivered products efficiently to various locations in assigned routes.
Loaded and unloaded products while ensuring proper handling and placement.
Maintained accurate delivery logs and records for each route completed.
Communicated effectively with customers to ensure satisfaction and resolve issues.
Delivery Driver
Coca Cola
Kewdale , Western Australia
07.1999 - 04.2008
Delivered products efficiently to various locations within scheduled timeframes.
Managed inventory accurately during loading and unloading procedures.
Completed necessary paperwork for deliveries, including invoices and receipts.
Followed all safety regulations while operating delivery vehicles on public roads.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Maintenance Supervisor
McDonald's
Kalgoorlie, WA
03.1996 - 07.1999
Store Officer/Delivery Driver
Asian Auto Parts
Welshpool, WA
1993 - 03.1996
Shop Manager
Mr MINIT
Riverton, WA
1989 - 1991
Labourer/ Gas Fitter
SECWA Gas Services
O'Connor, WA
1987 - 1989
Car Detailer/ Rust Proofer
Sunproof
Cannington, WA
1985 - 1987
Trainee Spray Painter
Norm Green Smash Repairs
Leederville , WA
1983 - 1985
Trainee Spray Painter
Orberry Spray Painting
Kenwick, WA
1981 - 1983
Education
Certificate - Running A Franchise With Jim's
Jim's Franchise Training
Melbourne
12-2015
Certificate - Advanced Shift Management
McDonald's
Perth, WA
06-2011
Certificate - Shift Supervisor Course
McDonald's
Perth WA
11-2010
Certificate 2 - TDT D10 97B Operate A Forklift
Transport Training Centre
Perth, WA
10-2008
Statement of Participation - Occupational Safety & Health Represent Training
Unity Training Services
Perth, WA
11-2005
Certificate TDT10102 - Certificate 1 in Transport And Distribution
Nationwide Training
Perth, WA
08-2005
Certificate TDT20102 - Certificate 2 in Transport & Distribution
NationWide Training
Perth WA
10-2004
Certificate - TransKey Safety Induction Course
Road Transport Training Council
Perth, WA
11-1999
Skills
Customer relationship management
Quality control
Problem solving
Time management
Safety compliance
Inventory management
Logistics coordination
Forklift operation
Equipment maintenance
Route optimization
References
References available upon request.
Certification
MC Class Licence
Timeline
Franchise Operator
Jims Mowing
01.2016 - 03.2024
Warehouse Supervisor
Sands Fridgelines
12.2012 - 12.2016
Manager
McDonald's
06.2009 - 12.2012
Delivery Driver
Statewide Oil
04.2008 - 06.2010
Delivery Driver
Coca Cola
07.1999 - 04.2008
Maintenance Supervisor
McDonald's
03.1996 - 07.1999
Store Officer/Delivery Driver
Asian Auto Parts
1993 - 03.1996
Shop Manager
Mr MINIT
1989 - 1991
Labourer/ Gas Fitter
SECWA Gas Services
1987 - 1989
Car Detailer/ Rust Proofer
Sunproof
1985 - 1987
Trainee Spray Painter
Norm Green Smash Repairs
1983 - 1985
Trainee Spray Painter
Orberry Spray Painting
1981 - 1983
Certificate - Running A Franchise With Jim's
Jim's Franchise Training
Certificate - Advanced Shift Management
McDonald's
Certificate - Shift Supervisor Course
McDonald's
Certificate 2 - TDT D10 97B Operate A Forklift
Transport Training Centre
Statement of Participation - Occupational Safety & Health Represent Training
Unity Training Services
Certificate TDT10102 - Certificate 1 in Transport And Distribution
Nationwide Training
Certificate TDT20102 - Certificate 2 in Transport & Distribution