Gavin Ball
Coffs Harbour,New South Wales
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff, and clients while managing administrative and sales. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Owner
Smokey Joe's
Coffs Harbour
09.2024 - Current
- Maximized productivity through effective stock tracking and monitoring
- Optimize business management strategies to increase productivity and profitability.
- Optimized staff rostering to enhance operational efficiency and reduce costs.
- Ensured smooth execution of setup and pack down tasks for market store.
Sous Chef
Brooklyn's Burger Bar
Coffs Harbour
01.2022 - Current
- Focused on developing my entrepreneurial ventures and nurturing family priorities, leading to a recent transition to part-time work.
- Played a key role in supporting the Head Chef with overall management of the kitchen.
- Staff training
- Maintained proper inventory levels for food production
- Ensured hygiene and sanitation standards were met through consistent cleaning of the kitchen.
Store Owner
GKB Designs
Coffs Harbour, NSW
02.2018 - Current
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Head Chef
63 1st Avenue
Sawtell, NSW
07.2019 - 01.2024
- Succesfully kept food costs under control by maintaining a consistent range of 25-27%.
- Communicated with owner to gather insights on customer feedback and designed menus accordingly for various dietary preferences.
- Implemented effective rostering strategies leading to improved team performance.
- Implemented quality control measures to maintain hygiene, consistency and customer satisfaction
- Optimized supply chain processes for consistent availability of goods
- Streamlined cooking processes to increase efficiency
Education
Certificate III Commercial Cookery - Hospitality
Icon Training
Southport, QLD10-2012
School Certificate -
Nambucca Heads High School
Nambucca Heads, NSW12-2003
Skills
- Business Management
- KPI Management
- Marketing tactics
- Budget Administration
- Verbal and written communication
- Customer Relations
- Business Administration
- Project estimating
- Marketing
- Hiring and staffing
- Employee Development
- Cost Reduction
- Staff Management
- Sales oversight
- Sales management
- Staff hiring
- Design coordination
References
Elijah Kearney
PH: 0401 922 257
Brad Brown
PH: 0404 540 996
Timeline
Owner
Smokey Joe's
09.2024 - Current
Sous Chef
Brooklyn's Burger Bar
01.2022 - Current
Head Chef
63 1st Avenue
07.2019 - 01.2024
Store Owner
GKB Designs
02.2018 - Current
Certificate III Commercial Cookery - Hospitality
Icon Training
School Certificate -
Nambucca Heads High School
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