Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gavin Du

Narwee,NSW

Summary

Motivated student working toward a Bachelor of Information Systems a UTS. Possess experience in customer services, communications and Microsoft office . Proven success working within fast-paced, collaborative settings.

Overview

8
8
years of professional experience

Work History

Waiter

Trippas White Group
12.2021 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Recommending and upselling drinks to the customer's liking
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Waiter

Hoho Cantonese Restaurant
04.2016 - 11.2018
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Used cash registers and credit card machines to cash out customers.

Education

Bachelor of Information Systems - Information Systems

University of Technology Sydney
12.2024

HSC -

Sydney Tech High School
Bexley, NSW
09.2020

Skills

  • Team Player
  • Interactive Management
  • Keen Eye for Details
  • Willing and Quick Learner
  • Adept in Microsoft Excel, Tableau
  • Microsoft Office
  • Initiative and Problem- Solving Abilities
  • Multilingual - English, Cantonese, Mandarin
  • Effective Time Management
  • RSA certified
  • Communication Skills

Languages

English
Native or Bilingual
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional Working

Timeline

Waiter

Trippas White Group
12.2021 - Current

Waiter

Hoho Cantonese Restaurant
04.2016 - 11.2018

Bachelor of Information Systems - Information Systems

University of Technology Sydney

HSC -

Sydney Tech High School
Gavin Du