Motivated student working toward a Bachelor of Information Systems a UTS. Possess experience in customer services, communications and Microsoft office . Proven success working within fast-paced, collaborative settings.
Overview
8
8
years of professional experience
Work History
Waiter
Trippas White Group
12.2021 - Current
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Recommending and upselling drinks to the customer's liking
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Waiter
Hoho Cantonese Restaurant
04.2016 - 11.2018
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Kept server areas clean and stocked to increase efficiency while working tables.
Answered customers' questions, recommended items, and recorded order information.
Processed orders and sent to kitchen employees for preparation.
Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Information Systems - Information Systems
University of Technology Sydney
12.2024
HSC -
Sydney Tech High School
Bexley, NSW
09.2020
Skills
Team Player
Interactive Management
Keen Eye for Details
Willing and Quick Learner
Adept in Microsoft Excel, Tableau
Microsoft Office
Initiative and Problem- Solving Abilities
Multilingual - English, Cantonese, Mandarin
Effective Time Management
RSA certified
Communication Skills
Languages
English
Native or Bilingual
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Waiter
Trippas White Group
12.2021 - Current
Waiter
Hoho Cantonese Restaurant
04.2016 - 11.2018
Bachelor of Information Systems - Information Systems