Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Gavin Duncanson

Gavin Duncanson

Business Development Manager
Bulimba,QLD

Summary

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Overview

10
10
years of professional experience

Work History

National Business Development Manager

ESP Solutions Group
Cannon Hill, QLD
01.2016 - 11.2019
  • Negotiated [Number] contracts worth up to $[Number].
  • Grew profits by [Number]% by developing [Number] new accounts and maintaining [Number] pre-existing client relationships.
  • Increased account sales by [Number]% through cold calls and traveling across country.
  • Trained and lead team of sales executives through modern marketing and persuasion courses to increase overall company efficiency and sales [Number]%.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • Implemented innovative business development strategies to increase customer base and expand market share.

Business Development Manager | IT Solutions

Toshiba Business Solutions
Eight Mile Plains, QLD
05.2015 - 12.2015
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Generated new business with marketing initiatives and strategic plans.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
  • Scheduled and implemented product promotions in accordance with available inventory and staff resources.
  • Compiled product and customer data to generate informed profit projections.
  • Represented company and promoted products at conferences and industry events.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Developed process to analyze customer feedback to incorporate insights into product development strategies.
  • Kept meticulous client notes and updated account information in company databases.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Major Account Manager

Sharp
East Brisbane, QLD
06.2009 - 02.2015
  • Consulted customers leveraging knowledge of networking solutions, network routers and switches and data center management.
  • Grew new customer relationships and revenue through sales of [Type] products and [Type] services.
  • Built mutually beneficial partnerships with industry and resale partners to enhance overall service and value to clients.
  • Set meetings and managed obligations to achieve established goals and commitments.
  • Closed complex sales with transaction value of $[Amount].
  • Documented critical sales activities and conversations with customers and updated CRM solution.
  • Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
  • Worked with channel and alliance partners on joint marketing and sales opportunities.
  • Built senior executive relationships at target accounts and aligned solutions to business needs.
  • Monitored client satisfaction and prioritized issue resolution for superior customer experiences.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Managed accounts to retain existing relationships and grow share of business.
  • Implemented systems and procedures to increase sales.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Drove sales by developing multi-million dollar contract sales.
  • Facilitated business by implementing practical networking techniques.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.

Education

High School Diploma -

The Southport School, Southport, Gold Coast, QLD
04.2001 -

Skills

Negotiation tactics

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Accomplishments

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Software

CRM, Office 365 Suite

Interests

Golf, Travel, Socialising

Timeline

National Business Development Manager - ESP Solutions Group
01.2016 - 11.2019
Business Development Manager | IT Solutions - Toshiba Business Solutions
05.2015 - 12.2015
Major Account Manager - Sharp
06.2009 - 02.2015
The Southport School - High School Diploma,
04.2001 -

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Gavin DuncansonBusiness Development Manager