GAVIN GUNN
Brisbane
Summary
Responsible professional with experience in retail operations, personnel management, and customer service. Proven success in leading high performance teams and developing customer-centric strategies to push sales and increase customer loyalty. Skilled at driving process and policy optimization, streamlining operations, and utilizing data-driven insights to increase efficiency. Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, and site preparation. Possesses a valid driver's license and a strong work ethic.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Store Manager
Woolworths
09.2020 - Current
- Leading a team of 140 people to deliver day to day operations of a supermarket, focusing on customer service, replenishment, store safety policies and procedures, food safety, and the day to day wellbeing of all team members
- Managing opportunities across the store through data lead reporting and implementing new initiatives through the simpler for store strategies.
Assistant Store Manager
Woolworths
06.2013 - 09.2020
- Assisting the store manager in the running of the day to day operations of a supermarket, with a primary focus on the grocery department, leading a team of 55 people, and the relatively new initiative for its time in the online department.
Grocery Manager
Woolworths
01.2011 - 06.2013
- Responsible for leading a team of 25-30 people in ordering, and replenishing grocery items using the functions provided by the company.
Store Services Manager
Woolworths
09.2009 - 01.2011
- Responsible for cost control measures in stores looking at budgets, expense reports, profit and loss reporting and other office related tasks
- Role was made redundant in 2011.
Deli Manager
Woolworths
02.2003 - 09.2009
- Leading a team of 10-20 people to deliver exceptional quality behind the glass products
- Tasks included rostering, ordering, leading people, and organising catering for major inner city functions.
Team Member
Woolworths
11.1997 - 02.2003
- Team member working in a number of non skilled roles in departments across the store.
Education
High School Diploma -
Aspley State High School
Brisbane, Qld11.1998
Skills
- Accounting Techniques
- Maximizing Profitability
- Business Management Principles
- Google Docs
- Goals and Performance
- Manage Contracts
- Order Management
- Financial Forecasting
- Customer Service
- Time Management
- Financial Management
- Google Analytics
- Inventory Management
- Financial Statements
- Staff Training
- Cost Management
- Merchandising
- Tableau
- Team Development
- Store Merchandising
- Risk Management
- Report Generation
- Operations Management
- Personnel Development
- Loss Prevention
- Talent Recruitment
- Retail Inventory Management
- Culture Development
- Shift Scheduling
- Special Events
- Team Leadership
- Training and Mentoring
- Friendly and Positive
Certification
- Mental Health First Aid officer
- First aid certificate
- Food safety supervisor
Personal Information
Title: STORE MANAGER
Volunteer Experience
Under 9/10 Soccer Coach, North Lakes United, Brisbane, Brisbane, Qld, 4509, 03/01/22, Present, Coaching a team of 10-12 young enthusiastic kids, teaching them the basics of skills, positioning, leadership and team work.
References
References available upon request
Timeline
Store Manager
Woolworths
09.2020 - Current
Assistant Store Manager
Woolworths
06.2013 - 09.2020
Grocery Manager
Woolworths
01.2011 - 06.2013
Store Services Manager
Woolworths
09.2009 - 01.2011
Deli Manager
Woolworths
02.2003 - 09.2009
Team Member
Woolworths
11.1997 - 02.2003
High School Diploma -
Aspley State High School
Similar Profiles
Stefano BettiniStefano Bettini
Work Experience Crew Member at WoolworthsWork Experience Crew Member at Woolworths
Pritam RahaPritam Raha
Team Member at WoolworthsTeam Member at Woolworths
Ahzmahish Begum MohamedAhzmahish Begum Mohamed
Store Administrator: HR & Finance at WoolworthsStore Administrator: HR & Finance at Woolworths
Connor MontgomeryConnor Montgomery
Team Member at WoolworthsTeam Member at Woolworths
Megan ProwseMegan Prowse
Finance Assistant at ASM Global - Brisbane Convention & Exhibition CentreFinance Assistant at ASM Global - Brisbane Convention & Exhibition Centre