Gavin Heal
Summary
Training and development professional with strong focus on team collaboration and achieving results. Skilled in designing and implementing effective training programs, fostering continuous learning, and adapting to changing needs. Known for reliability, strong leadership, and excellent communication skills. Prepared to drive impactful training initiatives and enhance operational performance. Strategic leader with extensive experience and a proven track record running large scale training teams within RTO environments.
Adept at fostering collaboration and stakeholder management in rural and remote areas resulting in cohesiveness across regions and high degree of operational readiness.
Current and active trained BFS Firefighter and highly experiences Training manager ready to ensure operation capability translates into operational readiness, meeting organizational objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Training & Development Manager - AUS/NZ
Downer
05.2019 - Current
- Lead, manage and mentor training coordinators to ensure best-practice training delivery and personnel development
- Leading training team that creates & delivers operational training & development (workforce 5000, contractors 15,000+)
- End to End project management - training (All projects trans-tasman)
- Internal & Subcontractor skills and compliance management
- Creator / Facilitator of Leadership Courses (Achieving Zero Harm) to leaders throughout Aus/NZ
- Learning Management System ownership and maintenance
- Coach and Mentor to Supervisors, Superintendents, Construction Manager & Project Managers
- Training Needs Analysis
- Deployment of personnel (rural Australia and New Zealand) to meet operation demands
- Annual training plan creation and rollout for each region
- Lead Communities of Practice (CoP) and working groups nationally
- Created and maintained a library of learning materials, including e-learning modules, videos, documents, and presentations
- Implemented innovative approaches to professional development such as virtual classrooms or blended learning experiences
- Managed the budget for learning activities while ensuring high quality standards are met
- Conduct bi-annual operational training exercises in each region
- Member of Senior Leadership team
- Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
National Learning & Development Manager
ADCO Construction
12.2018 - 05.2019
- Act as the strategic conduit between National management and the regional business project managers
- Creation and Launch of National apprenticeship program
- Creation of career pathway with defined training paths
- Identify, develop, and sustain a network of qualified trainers to ensure capability
- Collaborated with department heads to identify skill gaps and develop targeted training solutions.
- Analysis of current workforce and creation of 3-year workplace forecasting skills model
- Conducted thorough needs assessments for individual departments to tailor training solutions accordingly.
- Recognized areas where technology could be utilized more effectively in order to enhance employee engagement with learning activities
- Analyzed data from surveys and focus groups to assess effectiveness of existing training programs
- Managed annual training budgets, ensuring cost-effective allocation of resources for maximum impact on employee development.
Training Project Lead
Ausgrid
06.2018 - 12.2018
- Needs Analysis (Compliance skills based)
- Pegasus Implementation Lead
- End to End project management (3 projects)
- Project Lead - Contractor Onboarding and Competency Management System
- Project Lead - Capability Planning
- Project Lead - Training Competency Management framework and Training Matrix
- Monitored performance metrics associated with each project and took corrective action as necessary
- Utilized excellent communication skills to coordinate with stakeholders and team members
- Tracked key performance indicators related to each project's success rate
- Drafted comprehensive documents outlining the goals, timeline, and budget for each assigned project
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
HPO Training Manager
Toll Group
03.2018 - 06.2018
- High performing Organization Training Manager implementing Toll Group wide training analysis
- End to End project management of training initiatives globally
- Creation of delivery of new training and policy material
- Training Needs Analysis between current state and future state
- Training analysis of offshoring and transition workforce
- Conducted assessments to measure effectiveness of training programs
- Developed innovative strategies to engage learners throughout the training process
- Implemented safety courses to engage workers on importance of workplace safety
- Applied a blended learning approach to training and development, combining classroom teaching and online learning
Aftersales & Technical Training Manager
Volkswagen Group Australia
10.2017 - 03.2018
- Manage an 8-person training team, (5 Technical Training Specialists and 3 Aftersales Training Specialists)
- Co-ordinate full coordination and calendar planning for Volkswagen Group Australia managing over 600 staff Australis wide
- Coordination of new model launch training for 106 dealerships
- Manage state of the art training facility
- Overhauled training pathway and content delivery for aftersales training pathway
- High level strategic and budgetary planning
- Overseeing Modern Apprenticeship Training Program including budget of over $4m
- Evaluated existing learning materials for accuracy and relevance; made recommendations for improvement or replacement
- Monitored progress of trainees throughout their program; provided timely feedback regarding performance
- Ensured compliance with internal policies and procedures relating to the delivery of training services
- Developed online tutorials using authoring tools such as Adobe Captivate or Articulate Storyline
Training Manager – North Eastern Program Alliance
Fulton Hogan
05.2016 - 10.2017
- Manage and launch Rail Industry Worker System (RIW)
- Managed creation and roll out of Leadership & Development Programs
- Develop, implement and launch EIFY competency management system
- Develop Compliance plans for MPSG, Female engagement, Indigenous Engagement, and key government target groups
- Monitor and report on Major Project Skills Guarantee to ensure compliance
- Coordinate and engage Apprentices/Trainees and manage the process
- Member of the NEPA Diversity Council & Health and Wellbeing Council
- Regularly monitor and evaluate the delivery and availability of training
- Ensure training delivered within the business is valid, reliable and ensures ROI
- Presented training courses for employees, utilizing various approaches such as lectures, demonstrations, role-playing, and group activities
- Organized workshops, meetings, conferences, and other events related to training initiatives
Regional Training Manager
John Holland - Rail West
03.2012 - 11.2013
- Manage Training and Development functions, overseeing a multi-million-dollar budget and manage the operations of a 7-member technical training team throughout WA
- Manage and launch Rail Industry Worker System (RIW)
- End to end training project management
- Ensuring Compliance to AQTF and RTO legislative Requirements
- Business training liaison for government and joint venture partners
- Full operational management of the Rail West training centre
- Provide detailed plans and analysis on training and development for staff to ensure compliance including creation of project specific Competency Management Framework
- Maximize utilization rate of technical training team
- Develop, pilot and roll out the Indigenous Training Program within Rail West
- Represent the business at Industry Skills Council meetings and forums nationally
- Financial management and budgeting for Training Team/Facility
- Facilitated workshops, seminars, and webinars to enhance team performance and increase productivity
Education
Cert IV Training & Assessment -
Training Services Australia
01-2012
Diploma of Management -
Australia Institute of Management
Perth, WA01-2010
Bachelor of Science (B.S.) - Mine Engineering
Curtin University of Technology
01.2002
Skills
- Adaptive Learning
- Instructional Strategies
- Learning Analytics
- Organizational Development
- E-learning development
- Coaching and Mentoring
- Stakeholder Management
- Performance monitoring
- Training delivery
- Curriculum planning
Certification
- BFS Firefighter (197495)
Timeline
Training & Development Manager - AUS/NZ
Downer
05.2019 - Current
National Learning & Development Manager
ADCO Construction
12.2018 - 05.2019
Training Project Lead
Ausgrid
06.2018 - 12.2018
HPO Training Manager
Toll Group
03.2018 - 06.2018
Aftersales & Technical Training Manager
Volkswagen Group Australia
10.2017 - 03.2018
Training Manager – North Eastern Program Alliance
Fulton Hogan
05.2016 - 10.2017
Regional Training Manager
John Holland - Rail West
03.2012 - 11.2013
Cert IV Training & Assessment -
Training Services Australia
Diploma of Management -
Australia Institute of Management
Bachelor of Science (B.S.) - Mine Engineering
Curtin University of Technology
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