Gavin Jackson

One of Australia’s largest independent broking businesses connecting car buyers and sellers, approx. 35 staff

• Mentoring and training employees on best practices and protocols to drive optimal productivity.
• 100% commission-based role - setting personal revenue targets and managing my time to achieve these.
• Responding to incoming phone and email enquiries from car buyers (client).
• Successfully selling and upselling services to new (85%) and referral (15%) clients using effective selling techniques.
• Sourcing vehicles from car dealers that meet client needs and negotiating competitive prices.
• Build and maintain relationships with existing clients to encourage repeat and referral business.
• Generating and reviewing pricing contracts between clients and dealers to ensure accuracy and smooth transition of sale.
• Continuous market research, monitoring specials and campaign pricing.
• Creating opportunities for new suppliers with better discounting, supply chains or stock availability and onboarding them.
• Utilizing CRM software to track customer interactions and monitor progress toward goals.

• Provided guidance on the selection of loan products best suited for client needs.
• Created and maintained relationships with clients to ensure successful loan transactions.
• Advised customers on available options for financing real estate purchases or refinancing existing mortgages.
• Kept up to date with ongoing industry, lender and legal requirements.
• Communicated effectively with clients regarding details of their loans.

• Ensured guests had an enjoyable experience by providing interesting facts and stories related to tour sites.
• Managed bookings, reservations and payments for tours.
• Followed safety protocols at all times while guiding guests through tour areas.
• Displayed strong public speaking and communication skills to facilitate high quality guest tours.

• Provided personalised service and developed key customer relationships to increase sales.
• Assisted customers in selecting appropriate products and services for their needs.
• Specialist work with disabled clients providing transport and leasing solutions to buy a new car using Motability a charity allowing disabled people, their family and carers to purchase a vehicle using their disability benefit.
• Developed effective sales plans with team through continual product knowledge and market research.

• Negotiated purchase agreements and contracts with buyers and sellers.
• Managed marketing strategies for properties including advertising campaigns and open houses.
• Continuous market research, monitoring industry trends, finance rates/markets.
• Generated leads through networking activities such as cold calls and referrals.
• Prepared comparative market analysis to estimate properties value.