- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Watching Movies and TV Shows
- Food Tourism
Gavin Paulokat
Dandenong
Summary
Professional manager with strong retail experience prepared for this role. Proven track record in inventory management, sales optimization, and customer service. Expertise in team collaboration and achieving results in dynamic environments. Known for adaptability, reliability, and effective communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Outlet Store Manager
Florsheim Shoes
07.2025 - Current
- Oversaw daily store operations, ensuring high standards of customer service and merchandise presentation.
- Trained and mentored staff, fostering a collaborative team environment to enhance productivity.
- Managed inventory control processes, optimizing stock levels and reducing shrinkage effectively.
- Developed promotional strategies to drive sales growth and improve overall store performance.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for maximum impact.
- Conducted regular performance evaluations, providing constructive feedback to support employee development initiatives.
- Achieved sales targets consistently by motivating staff members to excel in their roles and provide outstanding customer experiences.
- Maintained a clean, safe, and welcoming store environment by enforcing hygiene standards and adhering to health regulations.
- Boosted sales performance by implementing effective merchandising strategies and optimizing store layout.
Store Manager
Daniels Donuts Ltd
10.2024 - 06.2025
- Working in a Kiosk in Burwood One Shopping Centre Supporting the Team to Achieve Superior Sales by upselling, training and product knowledge.
- Merchandising Cleaning Food Safety OH&S Opening Closing Ordering and Daily Banking Reconciliation Ordering of Stock as well as Controlling Spending and Waste.
- Developed and implemented effective merchandising strategies to increase product visibility.
- Supervised daily operations to ensure optimal customer service and store performance.
- Trained and mentored staff on operational procedures, enhancing team efficiency and productivity.
- Analyzed sales data to identify trends, adjusting inventory management accordingly.
- Managed scheduling and staffing to maintain adequate coverage during peak hours.
- Collaborated with suppliers to negotiate favorable terms and enhance product offerings.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Led team of 15 in daily operations, ensuring high-quality customer service and store efficiency.
Salvos Stores Manager
TSA The Salvation Army
05.2021 - 09.2024
- Working at a large format warehouse style store with turnover of 1.2M.
- Supporting the Area Manager in running of 16 Stores in her absence, becoming a Workday HR Champion for Recruitment and Volunteers, Collaboration with other Stores and Warehouse to distribute or order stock in a timely fashion.
- Completing of Monthly Safety Meetings and Hazard Checklist.
- Ordering of Stock and Shop Supplies i.e. tags tickets and consumables through WINX and Coupa, Stocktakes Monthly and Checking and Placing out of PLU items.
- Inducting and Training of a New Volunteer.
- Making sure Weekly and Monthly POS and Collateral are in place and seen and the team are aware of promotions or offers.
- Making sure stock levels are correctly entered and production and Volunteer hours reported, Delegation of jobs to other teams and volunteers to enable myself to be across all aspects of the business.
- Reporting and Checking of Team payroll, Overtime and Annual Leave.
Cluster Manager
Epilepsy Foundation VIC
10.2019 - 02.2021
- Working across multiple stores to support the organization.
- I have been personally responsible for rolling out and configuring a new POS system in all 9 stores and have successfully succession planned a volunteer from within to her first store manager role.
- I have been working with two volunteers with special needs and understand what it takes for people to learn at their own pace while still finding their time enjoyable.
- I also have a much better understanding of time management and working across diversity more than ever before.
- I have also Engaged a company to collect unwanted E-waste to stop it going to landfill and reduced the stores carbon footprint by recycling initiatives and changing the frequency of skip bin empties and education of the community about the quality of donations.
- I have also painted and changed the layout of two of the stores I run resulting in delight and more community engagement with new and existing customers.
Education
Year 12 Pass - English, Maths A, Commerce, German, Social Science, Home Economics
Marsden High School
01.1997
Skills
- Visual Merchandising
- KPI Understanding
- Brand Aware
- First Aid Trained
- Conflict Resolution
- Delegation
- Stocktakes and Invoicing
- Recruitment and hiring
- Employee training
- Store operations
- Volunteer management
- Promotions coordination
- Customer service
- Multitasking and organization
- Friendly and positive
- Team leadership
- Relationship building and management
Hobbies and Interests
Op shopping
Personal Information
- License: Full Manual Car
- Date of Birth: 12/31/79
- Gender: Male
- Nationality: Australian
Certification
- First Aid, St John - 2023
- Food Safety Supervisor
- Cert III Retail Operations 2003
Interests
Timeline
Outlet Store Manager
Florsheim Shoes
07.2025 - Current
Store Manager
Daniels Donuts Ltd
10.2024 - 06.2025
Salvos Stores Manager
TSA The Salvation Army
05.2021 - 09.2024
Cluster Manager
Epilepsy Foundation VIC
10.2019 - 02.2021
Year 12 Pass - English, Maths A, Commerce, German, Social Science, Home Economics
Marsden High School