Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paige Duniam

Devonport ,TAS

Summary

Versatile and achievement-oriented professional with a strong background in property management and customer service, excelled in enhancing tenant satisfaction and maintaining high property standards. Skilled in Microsoft Office and adept at fostering positive tenant relations, demonstrating exceptional planning skills and a true team player attitude. Successfully increased tenant retention through proactive management and effective communication.

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron. Having a strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitation and cleanliness. Dedicated to creating clean and hygienic environment for clients and colleagues.

Outgoing and customer-focused, bringing friendly demeanor and excellent communication skills to create positive shopping experiences. Knowledge of current market trends and product features, combined with ability to operate point-of-sale systems and manage inventory. Aiming to enhance customer satisfaction and drive sales through personalized service and effective problem-solving.

Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.

Overview

1
1
Certification

Work History

Property Management Assistant

Harcourts Real Estate
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
  • Completed final move-out walk-throughs with tenants to identify required repairs.

Barista

Food & Brew
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Cleaner

GBE Maintenance
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.

Waitress

Pedro Seafood Bar & Grill
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Retail Sales Worker

Harris Scarfe
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Demonstrated expertise in upselling techniques, effectively increasing revenue from individual transactions while meeting customer needs.
  • Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Promoted store events and special promotions through engaging interactions with customers both in-person and via social media platforms.
  • Offered assistance with fitting rooms or locating sizes/styles not immediately available on the sales floor, ensuring a seamless shopping experience.
  • Assisted with inventory management, ensuring accurate product counts and timely restocking.
  • Supported loss prevention efforts by monitoring suspicious activity, deterring theft attempts, and reporting incidents as necessary.
  • Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.

Education

Indie School Devonport
2020

Skills

  • Document Preparation
  • True team player
  • Preparing property agreements
  • Property Maintenance
  • Policy Enforcement
  • Tenant relations
  • Scheduling appointments
  • Rent collection
  • Property management practices
  • Sales Support
  • Property Inspection
  • Lease administration
  • Great planning skills
  • Lease Renewals
  • Maintenance Scheduling
  • Property Inspections
  • Customer service-focused
  • Property tours and inspections
  • Property Management
  • Legal knowledge
  • Payment Collection
  • Microsoft Office
  • Work Planning

Certification

  • First Aid Certification
  • Forklift Certification
  • White card
  • Mental Health First Aid
  • Smart move Business and Information Technology Module
  • Smart Move Retail Module
  • Smart Move Health And Community Service Module
  • Working with Vulnerable People Card
  • Working at Heights
  • Covid-19 Infection Control
  • RSA
  • National Police Check

Timeline

Property Management Assistant

Harcourts Real Estate

Barista

Food & Brew

Cleaner

GBE Maintenance

Waitress

Pedro Seafood Bar & Grill

Retail Sales Worker

Harris Scarfe

Indie School Devonport

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Paige Duniam