Proven Security Officer at The Star Casino with expertise in emergency response and conflict resolution. Enhanced safety protocols, reducing incidents by 30%. Skilled in surveillance monitoring and access control, ensuring secure environments. Collaborated effectively with law enforcement, demonstrating superior customer service and situational awareness. Committed to maintaining high standards of security and safety compliance.
Overview
1
1
Certification
Work History
SECURITY OFFICER
THE GRAND HOTEL/THE STAR CASINO
Gold Coast, QLD
06.2025 - Current
Monitored premises and ensured safety of personnel and property.
Conducted regular patrols to identify security risks and hazards.
Assisted in emergency response procedures during incidents and evacuations.
Maintained detailed logs of daily activities and unusual occurrences.
Enforced company policies regarding security measures and access control.
Collaborated with local law enforcement on security-related matters.
Provided customer service to guests while maintaining a secure environment.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Maintained accurate logs of all security related activities.
Secured personnel and premises by inspecting buildings and patrolling property.
Guarded restricted areas to prevent unauthorized entry.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
Confirmed visitor identification prior to granting entry into the building.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Monitored surveillance cameras and responded to suspicious activity.
Checked for safety hazards and took corrective action when necessary.
Monitored premises and recorded activity in daily officer reports.
Completed incident reports to record security or loss prevention incidents.
Responded to alarms and conducted investigations as required.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Assisted with crowd control during large events held at the facility.
Provided escorts for visitors as needed throughout the facility.
Observed patrons and customers to quickly address security situations.
Enforced access control measures in accordance with established procedures.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Operated communication systems between officers stationed throughout the facility.
Adhered to post orders while maintaining a visible presence around the property.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Warned persons of rule infractions or violations and evicted violators from premises.
Investigated all reported incidents of theft or vandalism on premises.
Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Assisted in the development and implementation of security policies and procedures.
Performed first aid and CPR when necessary during emergency situations.
Inspected fire extinguishers to ensure they were properly charged and operational.
Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Maintained high levels of alertness throughout shifts.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Identified suspicious activity to determine appropriate response.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Searched bags manually to identify prohibited items and contraband.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Monitored CCTV systems to ensure safety and security of premises.
Education
High School Diploma -
Ignatius Park College
Townsville, QLD
11-1989
Skills
Emergency response
Surveillance monitoring
Access control
Incident reporting
Security policy development
Customer service
Conflict resolution
Risk assessment
Team collaboration
Safety compliance
Effective communication
Attention to detail
Problem solving
Situational awareness
Crowd management
Alarm monitoring
Complex Problem-solving
Visitor tracking
Conflict de-escalation
Cybersecurity awareness
Interior and exterior patrol
Security guard license
Access control management
Stationary surveillance
Theft prevention training
Threat management
Patrol operations
Asset protection
First aid and CPR certified
General security
Premises patrol
Security equipment operation
Government security clearance
Crime prevention methods
Identification verification
Hazardous materials response
Bomb threat procedures
Emergency evacuation procedures
Shift work experience
Document management
Night and safe deposit procedures
Physical fitness
Superior customer service
Affiliations
I'm a big fan of the NFL and watch every Monday
A heavy-duty weight training advocate, I was a bodybuilder in my 20s and 30s, and I still train today
I love doing things with my wife and kids, and I've been married for 25 years
Certification
Security License
RSA Certificate
First Aid Certificate, and updated every year
Certificate of pryor learning in Bone Technician at Qld Health PAH
Accomplishments
Achievement recognition in helping set up the E.W.E Program at RBWH for dementia and delirium patients, as well as cancer patients, and it has its own identity in the QLD Health Departments now.