Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
1
1
Certification
Work History
Team Member
KFC
Redbank, QLD
Assisted customers with product selection and ordering process.
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Organized inventory shelves for easy access and maintenance of stock levels.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Resolved customer issues promptly in a professional manner.
Delivery Driver
Dominos
Edens Crossing, QLD
Ensured accurate completion of all paperwork associated with deliveries.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Maintained accurate records of goods delivered and collected payments as required.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Adhered to all applicable traffic laws while driving delivery vehicle.
Provided excellent customer service by answering inquiries about products or services being delivered.
Delivered rush merchandise on tight schedules to meet customer targets.
Restaurant Waiter
Loan's Chinese and Vietnamese Restaurant
Redbank Plains, QLD
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Took accurate food and drink orders, using a POS ordering software system.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Checked on guests during meals to ensure satisfaction with each course.
Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Answered phone calls providing information about restaurant services, hours of operation, menu items .
Education
High School Diploma -
Forest Lake State High School
Brisbane, QLD
11-2021
Skills
Equipment Operation
Time Management
Heavy Lifting
Point of sale system
Attention to Detail
Customer Service
Punctual and Reliable
Quality Assurance
Order Verification
Cash Handling
Complaint resolution
Order Preparation
Teamwork and Collaboration
Excellent Communication
Certification
Certificate 2 in skills for work and vocational pathways