Gavin Smith
Ballajura
Summary
Dynamic, people-oriented professional with a strong foundation in education, community engagement, and customer service. Proven track record of delivering exceptional frontline support, coordinating impactful events, and fostering positive stakeholder relationships across schools, councils, and community programs. Expertise in building rapport, resolving issues calmly, and maintaining meticulous records enhances operational efficiency. Committed to contributing a customer-first mindset and organizational strengths to elevate the City of Wanneroo’s library services team.
Overview
11
11
years of professional experience
Work History
Dance Teacher
Pamela Humphreys Dance Program
01.2015 - 2025
- Delivered engaging programs to diverse groups across multiple schools.
- Main contact for parents, staff, and coordinators; managed enquiries across phone, email, and face-to-face.
- Coordinated large events (graduations, socials, fundraisers) with 100–500+ guests.
- Maintained enrolment data, attendance, and booking systems.
- Mentored junior instructors for consistent service delivery.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned routines for recitals and performances.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Organized activities to promote learning and increase student enjoyment.
Classroom Teacher – Remote Indigenous Community
Kullarrriya Community School
01.2022 - 01.2024
- Built strong relationships with families, students, and staff in a culturally complex setting.
- Coordinated class, school, and community events, including excursions and assemblies.
- Maintained accurate student records and liaised with external services.
- Provided informal tech support and onboarding support for new staff.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
- Helped students explore concepts with engaging, learning-focused activities.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Adapted teaching methods and materials to meet students' varying needs.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Program Educator & Coordinator
Junior Adventures Group (Helping Hands Yale)
01.2021 - 01.2022
- Delivered structured after-school programs balancing education and wellbeing.
- First point of contact for families, managing enrolments and parent queries.
- Maintained attendance, behavioural, and incident records.
- Supported junior educators and stepped into lead roles as required.
Performer & Children’s Entertainer
Entertainment Bank
01.2013 - 01.2019
- Performed at public and private events tailored to varied audiences.
- Coordinated logistics with parents, organisers, and venue staff.
- Managed props, setup, and audience interaction under pressure.
Education
Bachelor of Secondary Education - Drama & Dance
Edith Cowan University
01.2016
Skills
- Community and stakeholder engagement
- Customer service and first point-of-contact support
- Strong verbal and written communication
- Event planning and delivery (graduations, showcases, community events)
- Digital systems troubleshooting (laptops, smartboards, CRMs)
- Data entry, records management, and scheduling
- Team mentoring, onboarding, and leadership support
- Calm conflict resolution and adaptable problem-solving
- Versatile in dynamic environments
- Proficient in Microsoft Office
Timeline
Classroom Teacher – Remote Indigenous Community
Kullarrriya Community School
01.2022 - 01.2024
Program Educator & Coordinator
Junior Adventures Group (Helping Hands Yale)
01.2021 - 01.2022
Dance Teacher
Pamela Humphreys Dance Program
01.2015 - 2025
Performer & Children’s Entertainer
Entertainment Bank
01.2013 - 01.2019
Bachelor of Secondary Education - Drama & Dance
Edith Cowan University
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