Summary
Overview
Work History
Education
Skills
Accomplishments
Business experience
Data & digital skills
Recent Clients
Client Awards
Recent Employment
Other Roles
Industry Experience
References
Timeline
Generic
Gavin Sommer

Gavin Sommer

Potts Point,NSW

Summary

A dynamic, results driven senior leader, marketer and team builder with more than 25 years’ experience in brand strategy, customer acquisition and retention marketing across a broad range of industries. Deeply passionate about driving creativity, customer experience, business performance through marketing strategies, brand campaigns and strategic relationship management. I believe in people and building diverse, high calibre teams. Strong teams drive innovation and business success. Proven ability to lead and develop long lasting client relationships that drive strategic goals and transformation. I have worked in leadership roles in a range of businesses across consultancy, marketing, and the advertising industry.

Overview

9
9
years of professional experience

Work History

General Manager

AFFINITY
06.2024 - Current
  • Leading full-service business specializing in strategic and innovative initiatives.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Senior Digital Marketing Director - Engagement Lead

Accenture Song
05.2022 - 06.2024
  • Responsible for driving creative solutions and marketing programs for client acquisition and retention.

General Manager | APAC Lead

Spark44 | Accenture Song
01.2019 - 05.2022
  • Led a high-performing agency team to drive customer experience outcomes and manage profit and loss.

Senior Marketing Manager

Menulog
07.2018 - 12.2018
  • Responsible for campaign implementation and marketing communications strategy for QSR restaurants.

Senior Marketing Manager

Agence de Parfum
08.2016 - 07.2018
  • Managed customer lifecycle communications and led marketing plans resulting in significant sales increases.

Senior Marketing Manager

Fragrances of the World
09.2015 - 11.2016
  • Led brand strategy and developed integrated marketing plans for profitable growth.

Education

Certificate in Perfumery -

Grasse Institute of Perfumery
06.2016

Bachelor of Arts Communications & Film -

University Newcastle
01.1998

Skills

    Strategic leadership & Planning

    Client Retention

    Budget Oversight

    Leadership Development

    Problem-solving abilities

    Excellent Communication

    Organisational Skills

    Team Collaboration

    Goal Setting and Achievement

    Client Relationship Management

    Operations Management

    Analytical Thinking

    Brand Marketing

    New Business Development

    Brand-building strategies

Accomplishments

  • Successfully retained and nurtured key client accounts, resulting in a client retention rate of 90%.
  • Developed and executed highly successful marketing campaigns that resulted in significant increases in brand awareness, customer engagement, and sales for all clients.
  • Implemented mentorship programs that improved team skills, resulting in enhanced client satisfaction and increased productivity.

Business experience

  • Marketing Strategy
  • P&L Management
  • Mentorship
  • Agile Delivery
  • People Management
  • Business Planning
  • Agency Marketing
  • Client Onboarding

Data & digital skills

  • Performance Marketing
  • Digital / Rich Media
  • Social Media
  • SEO
  • Content Marketing
  • CRM & 1:1

Recent Clients

  • ActewAGL
  • Lion
  • Qantas
  • Crown Resorts
  • Jaguar Land Rover
  • Agence de Parfum
  • Fragrances of the World
  • Menulog
  • Telstra
  • Vodafone

Client Awards

  • Range Rover Sport Car of the Year Awards Drive, 01/01/22
  • Campaign of the Year Land Rover Defender, 01/01/21
  • Best Fragrance Launch Juliette Has A Gun - Esprit Magazine, 01/01/18
  • Vodafone Campaign of the Year B&T - Little Protest, 01/01/15
  • Cannes Gold Lion Frucor V Energy Drinks Best OOH, 01/01/04

Recent Employment

  • AFFINITY, General Manager, 06/01/24, Current, AFFINITY, a Growth Accelerator and leading full-service business based in Sydney, specialising in crafting strategic and innovative initiatives, we leverage expertise across advisory, brand creation, CX, EX & CRM, data, technology, and media to unlock the full potential of every brand we collaborate with ensuring sustainable growth.
  • Accenture Song, Senior Digital Marketing Director - Engagement Lead, 05/01/22, 22/05/24, As the Senior Digital Marketing Director - Engagement lead, I’m responsible for driving creative solutions by accelerating change across our client’s businesses to create purpose lead growth and lasting value.
  • Spark44 | Accenture Song, General Manager | APAC Lead, 01/01/19, 05/01/22, As the APAC Lead of a high performing agency within a global network, I led the team to drive and deliver innovative and agile customer experience outcomes.
  • Menulog, Senior Marketing Director, 07/01/18, 12/01/18, At Menulog I was appointed as the Senior Marketing Manager where I was reporting into the Marketing Director and had a team of 3 direct reports.
  • Agence de Parfum, Senior Marketing Manager, 08/01/16, 07/01/18, Managed and provided ongoing development of customer lifecycle communications such as onboarding, reactivation and behavioural triggers across all business segments.
  • Fragrances of the World, Senior Marketing Manager, 09/01/15, 11/01/16, Hired into a newly created position to lead the brand strategy for the business and drive profitable growth across all owned assets.

Other Roles

  • Cummins & Partners – Group Account Director – Vodafone
  • Brand DDB - Group Account Director – Telstra
  • M&C Saatchi- Group Account Director – Commonwealth Bank
  • Disciple - Group Account Director – Subaru / Sunrise
  • Idea Works - Senior Project Director – Coates Hire
  • Clemenger BBDO - Senior Account Director – Frucor / BlueScope

Industry Experience

  • Airline
  • Alcohol
  • Luxury Automotive
  • Niche Luxury Perfume
  • Telecommunications
  • Financial Service

References

References can be provided on request and please visit my LinkedIn profile: https://www.linkedin.com/in/gavinsommer/

Timeline

General Manager

AFFINITY
06.2024 - Current

Senior Digital Marketing Director - Engagement Lead

Accenture Song
05.2022 - 06.2024

General Manager | APAC Lead

Spark44 | Accenture Song
01.2019 - 05.2022

Senior Marketing Manager

Menulog
07.2018 - 12.2018

Senior Marketing Manager

Agence de Parfum
08.2016 - 07.2018

Senior Marketing Manager

Fragrances of the World
09.2015 - 11.2016

Certificate in Perfumery -

Grasse Institute of Perfumery

Bachelor of Arts Communications & Film -

University Newcastle
Gavin Sommer