Gavin Treacy

Role Overview:

At EDU QA, I specialise in delivering strategic advisory services and self-assurance solutions that drive excellence in compliance, governance, and risk management across diverse industries. I work closely with organizations to design and implement tailored frameworks that enhance operational integrity, align with regulatory requirements, and foster a culture of accountability. By equipping teams with essential skills and knowledge, I empower them to achieve sustainable growth, operational resilience, and organisational excellence.

Major Accomplishments:

• Enhanced organisational excellence, learner outcomes, and regulatory compliance within RTOs.
• Enhanced governance practices through implementing self-assurance frameworks.
• Developed comprehensive risk management strategies for RTOs and resource companies.
• Developed tailored strategies to bolster organizational resilience and ensure sustainable growth, maintaining compliance standards.
• Performed thorough reviews to ensure assessments comply with industry standards.
• Directed compliance reviews and audits for regulatory frameworks such as ASQA, CRICOS, and VRQA.
• Created and deployed initiatives strengthening skills in compliance, governance, and managing risks.
• Specialised in tailored solutions for diverse industries compliance and governance needs.

Role Overview:

At EDU QA, I specialize in delivering strategic advisory services and self-assurance solutions that drive excellence in compliance, governance, and risk management across diverse industries. I work closely with organizations to design and implement tailored frameworks that enhance operational integrity, align with regulatory requirements, and foster a culture of accountability. By equipping teams with essential skills and knowledge, I empower them to achieve sustainable growth, operational resilience, and organizational excellence.

Major Accomplishments:

• Attained 7-year re-registrations for HE and VET programs without conditions, showcasing dedication to excellence.
• Facilitated the re-accreditation for ANMAC re-registration for nursing.
• Played a key role in developing BHI's education plan and led initiatives for educational excellence.
• Updated governance frameworks for HE and VET, streamlining reports to the Educational Quality Committee and the Board.
• Executed complete overhaul of policies and procedures to bolster self-assurance.
• Drove staff development initiatives to enhance teaching and learning quality.
• Managed ASQA delegation status to oversee BHI’s scope of registration.
• Directed compliance efforts through regulatory audits and internal assessments.
• Led various committees to enhance teamwork and transparency in governance.
• Directed the RFI for AI in higher education.
• Executed a shared initiative with the Victorian TAFE Association for shared resources.
• Partnered with OTCD and NOUS Group on a statewide initiative enhancing academic results through data analysis.
• Implemented continuous monitoring and evaluation systems to ensure academic programs remain relevant and effective, fostering data-driven improvements.
• Managed the transition of 123 training products, overseeing resource development, and project management.
• Successfully secured and managed numerous RSTF grants in partnership with the Department, delivering impactful, sustainable educational resources.

Role Overview:

• At Consult-GT, a leading advisory firm specializing in compliance, governance, and risk management, I empower tertiary education providers by developing tailored strategies that ensure regulatory compliance, operational excellence, and sustainable growth. With expertise in ASQA, TEQSA, CRICOS, and State Funding Contracts, I help organizations navigate challenges, enhance controls, and achieve industry-leading standards.

Major Accomplishments:

• Enhanced learner outcomes by implementing bespoke continuous improvement systems.
• Established self-assurance frameworks to foster accountability and surpass industry benchmarks.
• Developed and implemented effective risk management strategies, ensuring operational integrity.
• Developed business control frameworks ensuring long-term resilience.
• Executed extensive evaluation processes to maintain adherence to industry benchmarks and compliance regulations.
• Directed audits and compliance evaluations for ASQA, CRICOS, VRQA, VET funding contracts, and other regulatory frameworks.
• Created effective training programs enhancing team proficiency in quality assurance, governance, and risk management.

Role Overview

As a Principal Regulatory Officer at ASQA, I lead and manage regulatory processes to ensure the compliance and quality of Registered Training Organizations (RTOs) across Australia. My role involves conducting audits, assessments, and investigations to evaluate adherence to national standards, while providing guidance and support to RTOs on regulatory requirements. I collaborate with key stakeholders to develop and implement strategies that drive continuous improvement in the VET sector, ensuring that training and assessment practices meet industry expectations, and contribute to the overall quality of vocational education and training in Australia.

Major accomplishments:

• Ensured adherence to ASQA and national standards by identifying improvement areas and implementing targeted strategies.
• Directed team of Regulatory Operations Officers to effectively address regulatory challenges.
• Played a pivotal role in the inaugural ASQA audit review (Rapid Review), contributing to high-level investigations and analyses that informed and improved regulatory practices across the sector.
• Demonstrated a commitment to strengthening ASQA’s regulatory frameworks and operational standards, promoting a culture of compliance and integrity that positions the organization and its stakeholders for sustained success and alignment with national standards.

Role Overview:

As Manager of Education Excellence and Compliance at William Angliss Institute of TAFE, I oversee the development, implementation, and continuous improvement of policies and practices that ensure the Institute’s programs meet the highest standards of quality and compliance. I lead a team focused on maintaining adherence to regulatory frameworks, including ASQA and TEQSA, while driving initiatives that enhance academic excellence, student outcomes, and operational efficiency. My role involves collaborating with academic and administrative staff, providing strategic direction on compliance matters, and fostering a culture of continuous improvement to support the Institute’s commitment to delivering outstanding vocational education and training.

Major accomplishments:

• Successfully implemented continuous improvement systems and led the creation of interactive, digital courseware that elevated the quality of educational offerings.
• Enhanced learner engagement and adaptability across in-person and virtual environments, resulting in high learner satisfaction and consistent compliance with national standards.
• Provided expert guidance to Subject Matter Experts on course offerings and business-to-business opportunities, aligning educational products with industry needs, and strengthening client partnerships to expand market reach.
• Managed and developed a team of over 100 teaching and administrative staff, fostering a culture of accountability and excellence.
• Guided the team in producing high-quality training and assessment materials that consistently met educational and compliance standards.
• Achieved exceptional compliance ratings by integrating rigorous quality assurance processes, aligned with ASQA and other regulatory frameworks. These efforts ensured program alignment with regulatory requirements, and enabled successful audit outcomes.
• Leveraged data analytics tools to track program performance and student outcomes, utilizing insights to drive curriculum improvements and optimize regulatory alignment.
• Contributed to the Product Development Lifecycle, incorporating best practices in educational technology and course design to sustain excellence and compliance across all offerings.

Role Overview:

As Assistant Manager Hospitality / Education Manager within the Faculty of Education, Service Skills, and Environment, I manage and support the delivery of high-quality vocational education programs in the hospitality sector. I oversee the development and implementation of curriculum, ensuring alignment with industry standards and regulatory requirements.

My role includes leading a team of educators, mentoring staff, and driving continuous improvement in teaching and learning practices. I work closely with industry partners to ensure the relevance of training, enhance student outcomes, and ensure compliance with training and assessment standards, fostering a culture of excellence within the faculty.

Major Accomplisments:

• Led the creation of enhanced learning resources and online products, including gamification, to drive unique educational experiences.
• Supported and advised on annual budget development, ensuring alignment with projected outcomes.
• Designed, planned, and implemented innovative teaching programs, including online learning initiatives, across the faculty.
• Oversaw all aspects of the student lifecycle, from pre-enrollment to program completion, ensuring compliance with institutional and government requirements.
• Conducted audits across seven departments to ensure adherence to Holmesglen Quality Assurance standards, and regulatory compliance with VET Quality Framework, VRQA, Skills First, and The National Code.

Role Overview

As an RTO and Compliance Manager, I oversee the operational and regulatory compliance of the Registered Training Organization, ensuring alignment with national standards and industry best practices.

My responsibilities include managing accreditation processes, maintaining adherence to ASQA, CRICOS, and other relevant frameworks, and implementing robust quality assurance systems. I lead internal audits, develop policies and procedures, and provide guidance to staff to ensure continuous improvement in training and assessment practices. By fostering a culture of compliance and excellence, I support the organization in delivering high-quality education, and achieving sustainable growth.

Major accomplishments:

• Successfully ensured adherence to the VET Quality Framework and the National Code, conducting regular internal audits and policy reviews to promote continuous improvement and best practices in compliance.
• Spearheaded the design and delivery of comprehensive training and assessment programs, strengthening academic governance, and enhancing staffing capabilities to meet industry demands.
• Managed the RTO's financial objectives, including budgeting and reporting directly to the board, ensuring alignment with organizational priorities, and efficient resource allocation.
• Led the creation of an extensive staff training program focused on regulatory compliance, governance, and risk management.

Role Overview:

As an Academic Manager in the VET sector, I oversee the planning, delivery, and quality assurance of vocational education programs, ensuring they meet industry and regulatory standards. I lead and support teaching staff, manage curriculum development, and implement strategies to enhance student outcomes and learning experiences. My role involves maintaining compliance with ASQA and other relevant frameworks, conducting audits, and fostering a culture of continuous improvement. By collaborating with stakeholders and aligning programs with industry needs, I drive operational excellence and support the growth and reputation of the organization.

Major accomplishments:

• Maintained 100% compliance with the VET Quality Framework, National Code, HESG (VTG), and Vet Fee Help requirements, achieving a positive ASQA re-registration outcome through proactive audits, policy reviews, and continuous improvement initiatives.
• Strategic Growth and Program Expansion: Successfully expanded student capacity from 500 to 1,500, broadening the RTO’s scope to include high-demand programs in nursing, childcare, and community services, aligned with industry needs and regulatory standards.
• Led a curriculum overhaul, introducing industry-relevant programs, and enhancing existing offerings, resulting in improved student outcomes and a 15% increase in retention and progression rates across key courses.
• Established a comprehensive faculty training program on compliance, governance, and risk management, delivering workshops and case studies on policy interpretation and quality assurance to embed compliance, and foster a culture of continuous improvement.
• Financial Management and Resource Optimisation: Exceeded budget targets, enabling reinvestment in student support services and technological enhancements, enriching the learning experience for an international cohort of 1,500 students.
• Directed student and academic services while providing strategic leadership to 15 administrative staff members and over 40 teachers, effectively managing third-party relationships, contractual obligations, and overall budgeting to ensure operational excellence.

Role Overview:

As a Senior Educator, I provide leadership and support in the design, delivery, and evaluation of educational programs to ensure high-quality learning experiences and outcomes. I mentor and guide teaching staff, promote innovative teaching practices, and oversee curriculum development aligned with industry and regulatory standards. My role involves maintaining compliance with accreditation requirements, monitoring student progress, and fostering a culture of continuous improvement. By collaborating with stakeholders and driving educational excellence, I contribute to the success and reputation of the organization.

Major accomplishments:

• Directed the successful face-to-face and online delivery of diverse programs, including the Advanced Diploma in Management, Business, Hospitality, Cookery, Events and Tourism, and Certificate IV in Training and Assessment (TAE40110).
• Oversaw staffing to ensure all courses were supported by qualified professionals, providing a high-quality learning experience across disciplines.
• Coordinated and validated program delivery to uphold quality standards and ensure compliance with regulatory and program structure requirements, reinforcing academic and operational integrity.
• Resource, Staffing, and Timetable Optimization: Strategically managed timetabling and staffing to optimize course schedules, enhance resource allocation, and support efficient program delivery, ensuring alignment with institutional goals and student needs.
• Maintained strict adherence to budgetary and compliance obligations, protecting financial stability and operational excellence while meeting all regulatory requirements.

Role Overview

As a Senior Educator for International Students, I lead and support the delivery of high-quality education programs tailored to the unique needs of international learners. I oversee curriculum development, ensuring alignment with regulatory requirements such as CRICOS and relevant industry standards. My role involves mentoring teaching staff, enhancing student support services, and promoting inclusive teaching practices to foster engagement and success among diverse student cohorts. Additionally, I collaborate with key stakeholders to ensure compliance with visa and regulatory frameworks, while driving continuous improvement to enrich the learning experience and outcomes for international students.

Major accomplishments:

• Effectively managed and delivered a wide range of training programs, consistently meeting or exceeding student and course Key Performance Indicators (KPIs) set by The Gordon.
• Built and sustained strong relationships with internal and external clients, significantly expanding business opportunities both regionally and beyond.
• Innovative Training Solutions: Designed, implemented, and refined training products and services to meet evolving industry needs, attracting new clients, and enhancing service offerings.
• A led audit and compliance processes at the Sunshine site, ensuring full adherence to ASQA, HESG, AQF, and other regulatory requirements, thereby strengthening institutional compliance and credibility.
• Multidisciplinary Teaching Excellence: Maintained a teaching load across various disciplines, including Business and Management, Hospitality, Events and Tourism, VETIS, VCAL, and the Certificate IV in Training and Assessment (TAE40110), upholding high educational standards and program relevance.

Role Overview:

As Principal Consultant at Creative Hospitality Solutions, I provided strategic advisory services to hospitality businesses, focusing on operational excellence, workforce development, and business growth. I led the design and implementation of tailored solutions to address challenges in compliance, training, and customer experience, ensuring alignment with industry standards and best practices. My role involved conducting in-depth assessments, delivering actionable insights, and collaborating with stakeholders to enhance organizational performance. By leveraging industry expertise and innovative approaches, I helped businesses achieve sustainable success in a competitive market.

Major accomplishments:

• Drove revenue and market expansion through targeted business strategies.
• Built scalable foundations for new ventures, ensuring long-term success.
• Enhanced customer experiences via mystery guest programs and service improvements.
• Ensured compliance with licensing, health, and safety standards
• Streamlined food and beverage processes to boost margins and service quality
• Delivered training programs to improve retention and elevate industry standards