Gavin Watts

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained compliance with regulatory standards and safety requirements.
• Maintained quality assurance and customer satisfaction objectives.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Tested components and systems to evaluate performance and identify concerns.
• Applied critical thinking and research to address complex issues.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Observed equipment operation to diagnose and troubleshoot reported issues.
• Completed job reports and logs immediately following service calls.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Optimized system performance through thorough testing, analysis, and adjustments as needed.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in
• Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
• Reduced downtime for machines through proactive identification and resolution of technical issues.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well maintained
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tested systems, noting issues and completing preventive maintenance.
• Tracked and recorded parts and labor costs related to each service call.
• Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
• Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
• Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
• Received consistently positive feedback from customers for prompt response times and successful repairs.
• Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
• Disassembled, repaired and reassembled equipment in good working order.
• Ordered parts and maintained adequate inventory.
• Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
• Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
• Facilitated repairs by disassembling defective and broken equipment.
• Improved customer satisfaction by providing timely and efficient appliance repair services.
• Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
• Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
• Implemented safety protocols during repair procedures, protecting both clients'' property and personal wellbeing.
• Worked on all domestic fisher paykel / Haier and Delonghi appliances
• Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
• Diagnosed issues with appliances and made repairs.
• Tested completed work and verified functionality of Type appliances.
• Gave accurate and detailed quotes to customers prior to starting work.

Electrical contracting for domestic and commercial sector

Alterations and additions new homes underground wiring switchboard upgrades, safety switches, smoke alarms some experience with solar

Appliance servicing mainly domestic commercial dishwashers and laundry equipment

Started working with small appliances and power tools electric motors and control control in a factory environment

Moved onto repairing major electrical appliances washing machines dryers stoves cooktops rangehoods refrigerators wall ovens

In domestic and some commercial installations

Electrical work consisted of installation of lights and PowerPoint ceiling vans light switches, switchboard upgrades, underground power supplies to domestic and commercial installations

Worked on installations at the central Queensland technical and further education building installing lights PowerPoint Mimms cable in fire stairwells

Worked at Currah mines site Blackwater installing sub mains to a dragline bucket repair shop connecting the sub mains into the main switchboard and after hours shutdown

Test the operation of the light and power in the repair shop

• Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
• Terminated wiring and connected circuits with correct techniques.
• Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
• Pulled EMT and PVC conduit wire according to plans and code requirements.