Gayathri Ramesh
Melbourne,Australia
Summary
Dedicated and detail-oriented individual with experience in customer service, sales, and team collaboration. Proficient in managing cash registers, handling customer inquiries, and providing a positive in-store experience. Currently pursuing a Master's degree but seeking part-time or casual employment to enhance customer service and operational skills.
Overview
1
1
year of professional experience
Work History
Team Member
Practera - Study Australia Industry Experience Program (SAIEP) - 2 Weeks program
06.2024 - 07.2024
- Researched AI trends in edtech and recommended strategies for higher education and corporate learning. Contributed to an AI roadmap, enhancing Practera's platform. Developed key employability skills and gained experience in client networking, improving professional communication, and industry connections.
Team Member
The Cheesecake shop
06.2023 - 02.2024
- Manage front office sales receipts, (cash, Debit/Credit cards, Online payment), Customer service, Assist manager in day to business activities.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Store Team Member
Colonial Fresh
04.2023 - 06.2023
- Managed Cash collections, and invoicing customer sales
- Supported Sales Strategies and campaign
- Reviewed customer feedback and provided valuable inputs on sales and service strategies, merchandise location based on customer desires.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
Education
Masters of Extended Professional Accounting - ACCA
La Trobe University, Bundoora Campus
11.2024
Skills
- Certified data analytics master course
- Working Proficient with XERO
- MS office
- Power BI
- SAP LUMIRA
- Email and Office tools
- Proficient Business communication
- Quick learner
- Team player
- Eye for detail
- Situational leadership
- Conflict Management
- Proficient in languages such as (Read and Write) – English, Hindi, Telugu and Tamil (conversational)
- Customer Service
- Cash Handling
- Sales expertise
- Collaboration and Teamwork
Affiliations
Hindustani Vocal Music
· Shortlisted for final round of Monsoon Masti Contest – Organized by legendry Hindustani Vocalist Ustad Rashid Khan academy “The Fifth Note Global Centre of Excellence”
· Proficient on Key board to play classical music
Accomplishments
- Ranked First in College: Achieved the highest academic standing in Bachelor of Commerce , securing an aggregate score of 94%.
Visa Status
Holding Valid Indian Passport.
I am currently on a Subclass 500 AU student visa as i am currently in my final year of my Master's degree. However, I will be obtaining my graduate visa – subclass 485 with a validity of 3 years, allowing me to work full-time by January 2025, as I will complete my studies by the end of November 2024.
Timeline
Team Member
Practera - Study Australia Industry Experience Program (SAIEP) - 2 Weeks program
06.2024 - 07.2024
Team Member
The Cheesecake shop
06.2023 - 02.2024
Store Team Member
Colonial Fresh
04.2023 - 06.2023
Masters of Extended Professional Accounting - ACCA
La Trobe University, Bundoora Campus
Similar Profiles
Skye SongSkye Song
Internship at Study Australia Industry Experience ProgramInternship at Study Australia Industry Experience Program
John Ralph VillosoJohn Ralph Villoso
Graphic Designer Intern at Study Australia Industry Experience ProgramGraphic Designer Intern at Study Australia Industry Experience Program
Xiaofeng (Elly) ZHUXiaofeng (Elly) ZHU
Intern at Study Australia Industry Experience ProgramIntern at Study Australia Industry Experience Program