Gayathri Sundaram
Estella,NSW
Summary
Highly-qualified Housekeeping Supervisor offering 3 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
9
9
years of professional experience
Work History
Lead Housekeeping Supervisor
Club Motel Wagga
11.2021 - Current
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Managed laundry sorting, washing, drying, and ironing.
- Worked with front desk to respond promptly to all guest requests.
- Evaluated employee performance and developed improvement plans.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Trained and mentored new staff on cleaning and safety protocols.
Warehouse Lead
Budget Movers
02.2015 - 02.2019
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
Education
Bachelor of Arts - English Literature
Annamalai University
Skills
- Health and Safety Compliance
- Service Delivery
- Housekeeping Understanding
- Motivate Staff
- Staff Maintenance
- Service Quality
Timeline
Lead Housekeeping Supervisor
Club Motel Wagga
11.2021 - Current
Warehouse Lead
Budget Movers
02.2015 - 02.2019
Bachelor of Arts - English Literature
Annamalai University
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