GAYATRI SHARMA
Tarneit,VIC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Sales Worker
STARPHONES
12.2023 - Current
- Answered questions about store policies and addressed customer concerns.
- Developed strong rapport with customers and created positive impression of business.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Recommended complementary purchases to customers, increasing revenue.
Retail Sales Manager
Myer Melbourne
03.2022 - 11.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Recruited, hired and trained [Number] associates to develop into productive team members with excellent product knowledge.
- Negotiated favorable pricing terms with vendors while maintaining positive relationships, allowing for better profit margins without sacrificing quality.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Team Member
BP Petrol Station
02.2021 - 05.2021
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
ADVANCED DIPLOMA IN Hospitality Management - Hospitality
ACUMEN COLLEGE
MELBOURNE06.2022
Skills
- POS system operations
- Product Recommendations
- Product Runs
- Stocking and Receiving
- Store maintenance
- Sales Techniques Mastery
- Product and Service Sales
FULL WORKING RIGHTS
FULL WORKING RIGHTS: VISA ( 485)
Timeline
Retail Sales Worker
STARPHONES
12.2023 - Current
Retail Sales Manager
Myer Melbourne
03.2022 - 11.2023
Team Member
BP Petrol Station
02.2021 - 05.2021
ADVANCED DIPLOMA IN Hospitality Management - Hospitality
ACUMEN COLLEGE
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