Summary
Overview
Work History
Skills
Accomplishments
Websites
Timeline
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Gaye Templar

Waverton,Australia

Summary

A dynamic and results-driven professional with 20 years of experience in commercial real estate, project management, budgeting, stakeholder engagement, and continuous improvement. Known for an authentic approach and a keen ability to understand and translate client needs into actionable strategies. A proven leader delivering sustainable, high-impact results through effective team management and collaboration. With expertise in project management, workplace strategy, and facilities, I possess deep industry knowledge across the legal, financial, and real estate sectors. My goal is to provide rapid, effective solutions that align with key stakeholders, fostering long-term success and operational efficiency.

Overview

20
20
years of professional experience

Work History

GM Real Estate

Equifax
05.2014 - 12.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Planned, designed, and scheduled phases for large projects.
  • Managed projects from procurement to commission.
  • Provided detailed project status updates to stakeholders and executive management.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Analyzed project performance data to identify areas of improvement.
  • Facilitated workshops to collect project requirements and user feedback.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Facilities Manager

EY
09.2011 - 04.2014
  • Performed start-up functions on systems based on project plans, specifications and contract documents.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Controlled expenses to meet budget requirements.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Supervised staff of 10 in day-to-day activities.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.

Operations Manager

Thomsons Lawyers
06.2008 - 07.2011
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Key part of the project team that facilitated merge, considering; procurement and supplier management
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Developed and maintained relationships with external vendors and suppliers.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Effectively implemented change management practices that align with people and finance.

Office Manager

Australian Finance Group
09.2006 - 05.2008
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Responded to building emergencies and managed repairs.

Administration and Facilities Manager

McGrath Estate Agents
10.2004 - 09.2006
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Created management reports outlining important facility statistics.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Responded to building emergencies and managed repairs.
  • Investigated problems and determined appropriate remedies.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.

Skills

  • Project management
  • Client relationship management
  • Change management
  • Strategic alignment with business goals and operations
  • Sustainability Centric
  • Quality Assurance
  • Dynamic interpersonal skills
  • Steady leadership and confident decision-making in challenging situations

Accomplishments

    My most recent project showcases the breadth of my skills in design, leadership, and delivery. I successfully led the creation of a state-of-the-art office space for Equifax in the newly developed Blue & William building by Lendlease in Sydney. Spanning three floors with stunning harbour views, the office serves as a dynamic and collaborative environment for the company. I developed a creative and functional floor plan that balances work, rest, and play areas, emphasizing collaboration and team cohesion. The project has received outstanding feedback from all stakeholders, including leasing agents, contractors, and most importantly, the client and team, who have embraced and fully settled into the new space. This achievement was recognized as a key highlight in 2023.

Timeline

GM Real Estate

Equifax
05.2014 - 12.2024

Facilities Manager

EY
09.2011 - 04.2014

Operations Manager

Thomsons Lawyers
06.2008 - 07.2011

Office Manager

Australian Finance Group
09.2006 - 05.2008

Administration and Facilities Manager

McGrath Estate Agents
10.2004 - 09.2006
Gaye Templar