Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gayelene Bean

St Leonards,New South Wales

Summary

I am a passionate customer focused professional with over 15 years of experience.

I have experience in large chain department and store management, as well as experience running small businesses end to end. For the past few years I have been focused on studying and running a home based business whilst being a dedicated care giver.

I am now in a position to make my way back into industry based roles and looking for the right company and opportunity to re-establish myself. I believe I have a lot to offer in regards to experience, work ethic and motivation.

Overview

24
24
years of professional experience

Work History

Carer / Student / Expat

Home Based
Singapore
01.2021 - 01.2024

Providing care and support for my daughter, wo has ASD. Focused on building independence and self care through critical development and school years.

Concurrently studying a Diploma of Natural Health (Food Science & Nutrition), which is linked to both personal passion and previous industry experience.

From 2021 to early 2024 our family was also based in Singapore due to my husbands work, where I was focused on supporting my family and completing studies..

Owner, Raw Fitness

Self Employed
Berwick, VIC
07.2015 - 01.2021

Owner of personal training, pilates, yoga and group fitness business. Established large client base over multiple years through mostly word of mouth and referrals. Also sub contracted for multiple large gyms and studios in surrounding suburbs

Studio Manager - Yoga

Powerhouse Yoga
Berwick, VIC
01.2016 - 01.2018

Teaching, Admin, Training and Reception duties for busy Yoga studio. Focus on customer service and quality of experience in premium environment

Store Manager

Forever New
Cranbourne, VIC
06.2014 - 11.2015

Conducted daily store operations, including opening and closing procedures and cash handling. Monitored inventory levels and placed orders to restock shelves. Developed strategies to maximize sales and profitability. Established customer service standards and monitored staff compliance. Resolved customer complaints in a timely manner. Ensured compliance with safety regulations and company policies.

Store Manager

Lorna Jane
Knox, VIC
11.2012 - 05.2014

Conducted daily store operations, including opening and closing procedures and cash handling. Monitored inventory levels and placed orders to restock shelves. Established customer service standards and monitored staff compliance. Resolved customer complaints in a timely manner. Recruited, trained and supervised new employees.

Duty Manager

Michelle's Patisserie
Berwick, VIC
02.2011 - 11.2012

Part time return to work role with young children. Focused on customer service, cashier duties, food preparation, cleaning and stock management. Assisted with managing stores on weekends, training new staff and covering manager leave.

Stay at Home Mum

Home Based
06.2006 - 02.2011

At home focused on raising my two children and managing home duties

Department Manager

Coles Supermarkets
Knox, VIC
01.2003 - 04.2006

Front End manager. Leading a team of more than 50 employees, ensuring that all tasks are completed efficiently and on time. Servicing thousands of customers per day and over $600k in sales per week. Coached and trained new staff members, providing guidance on department policies and procedures. Ensured compliance with all safety regulations in the workplace. Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.

Various Retail & Hospitality

Various
Berwick, VIC
01.2000 - 06.2003

Worked multiple casual and part time roles in restaurants, cafe's and supermarkets whilst completing studies

Education

Diploma of Natural Health - Food And Nutrition

Endeavour College
Online
09-2023

Master Personal Trainer - Health And Fitness

Australian Institute of Fitness
10-2015

Certificate 4 Hospitality - Hospitality

Tafe Victoria
Dandenong, VIC
11-2002

High School Diploma -

Berwick Secondary College
Berwick, VIC
11-2002

Skills

  • Outstanding customer service
  • Department & people leadership
  • Visual merchandising & stock management
  • Business building & local marketing
  • Planning, cost management & inventory
  • Health, wellbeing, food & nutrition

Timeline

Carer / Student / Expat

Home Based
01.2021 - 01.2024

Studio Manager - Yoga

Powerhouse Yoga
01.2016 - 01.2018

Owner, Raw Fitness

Self Employed
07.2015 - 01.2021

Store Manager

Forever New
06.2014 - 11.2015

Store Manager

Lorna Jane
11.2012 - 05.2014

Duty Manager

Michelle's Patisserie
02.2011 - 11.2012

Stay at Home Mum

Home Based
06.2006 - 02.2011

Department Manager

Coles Supermarkets
01.2003 - 04.2006

Various Retail & Hospitality

Various
01.2000 - 06.2003

Diploma of Natural Health - Food And Nutrition

Endeavour College

Master Personal Trainer - Health And Fitness

Australian Institute of Fitness

Certificate 4 Hospitality - Hospitality

Tafe Victoria

High School Diploma -

Berwick Secondary College
Gayelene Bean