Overview
Work History
Education
Timeline
BusinessDevelopmentManager
Gayle Borg

Gayle Borg

Erskineville,NSW

Overview

30
30
years of professional experience

Work History

Cafe Owner

Self-employeed
08.2019 - 12.2023
  • Purchased food and cultivated strong vendor relationships.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Mentored and trained employees to improve performance and encourage professional growth.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized special events such as live music nights or themed dinners that attracted new patrons to the cafe.
  • Optimized staffing levels during peak hours to maximize revenue while minimizing labor costs.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
  • Trained and motivated employees to perform daily business functions.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw food preparation and monitored safety protocols.
  • Worked effectively in fast-paced environments.

Karate Instructor

Self-employeed
02.2016 - 06.2019
  • Participated in professional development workshops to stay current on industry trends and best practices for martial arts instruction.
  • Assisted in marketing efforts to attract new members, resulting in consistent growth of class sizes over time.
  • Solicited prospective students by distributing guest passes, asking for referrals and using other prospecting techniques.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Managed dojo business by overseeing finances, scheduling and maintaining equipment.
  • Collaborated with other fitness professionals to develop and implement new programs.
  • Demonstrated proper form and technique to prevent injury.
  • Developed karate lesson plans to meet individual needs of each participant.
  • Reinforced essential life skills such as focus, discipline, integrity, goal setting within karate lessons to enhance overall personal development of students.
  • Organized successful karate tournaments and events, showcasing students'' talents and achievements to the community.
  • Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Enhanced students'' physical fitness by incorporating rigorous karate training sessions and techniques.
  • Organized events and tournaments to provide opportunities for students to showcase skills.

Karate Instructor

Self Employed
02.2006 - 11.2015
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Ensured proper use of equipment during classes, maintaining a safe training environment for all participants.
  • Organized events and tournaments to provide opportunities for students to showcase skills.
  • Set up and broke down equipment before and after classes.
  • Coordinated with parents regarding students'' progress, addressing concerns and providing updates on achievements regularly.
  • Coached new students by breaking down techniques into simple moves.
  • Instructed on proper breathing techniques, stances, and forms.
  • Developed karate lesson plans to meet individual needs of each participant.
  • Communicated with parents to keep families informed of student progress and address concerns.
  • Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
  • Promoted the importance of self-discipline, perseverance, and respect through daily practices and discussions with students.
  • Tailored class content based on age groups and skill levels to provide appropriate challenges for each participant.
  • Organized successful karate tournaments and events, showcasing students'' talents and achievements to the community.
  • Managed administrative tasks such as class scheduling, student enrollment, and fee collection to ensure smooth operation of the dojo.
  • Taught both core principles and fighting techniques to students of all levels.

Car Sales Executive

Hunter Holden
09.2002 - 08.2007
  • Leveraged social media platforms effectively to showcase available inventory, attract new leads, and maintain ongoing communication with previous customers for potential repeat business.
  • Addressed customer concerns promptly and professionally, resolving issues to the satisfaction of both parties whenever possible.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Cultivated relationships with local businesses through networking efforts, resulting in valuable referrals and partnerships.
  • Increased car sales by establishing rapport with customers and conducting comprehensive needs assessments.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Participated in industry trade shows, networking events, and professional development opportunities to continually refine knowledge and skills in the automotive sales field.

Car Sales Executive

McGrath Holden
04.1994 - 09.2002
  • Exceeded monthly sales targets consistently by employing effective closing techniques and persuasive communication skills.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
  • Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
  • Mentored junior sales staff members on best practices for prospecting new leads and closing deals successfully.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Sefton High School
Sefton, NSW

Timeline

Cafe Owner

Self-employeed
08.2019 - 12.2023

Karate Instructor

Self-employeed
02.2016 - 06.2019

Karate Instructor

Self Employed
02.2006 - 11.2015

Car Sales Executive

Hunter Holden
09.2002 - 08.2007

Car Sales Executive

McGrath Holden
04.1994 - 09.2002

Sefton High School

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Gayle Borg