Gayle JOYCE

• Oversaw fundraising efforts, leading to greater financial stability and resources for Playford Suicide Prevention Network Inc
• Established strong working relationships with Government Agencies, from Federal, State, Local Councils and Non-Government Agencies to support advocacy efforts.
• Implemented governance best practices to enhance board effectiveness and accountability.
• Provided guidance on policy development, ensuring compliance with legal requirements and industry standards.
• Mentored executive team members to strengthen leadership skills and improve decision-making processes.
• Chaired shareholder meetings, disseminating information, and fielded questions.
• Represented organisation at industry conferences and events.
• Collaborated with professional teams to review and maintain compliance with regulations.
• Fostered and maintained effective communication with Community Members
• 
  

• Enhanced employee performance through comprehensive training programs and regular feedback sessions.
• Train, maintain and sustain staff schedules efficiently, ensuring adequate coverage during peak hours while controlling labor costs effectively.
• Attracted new customers through targeted marketing campaigns using social media platforms and community events participation.
• Streamlined inventory management processes, reducing waste and optimizing purchasing decisions.
• Boosted revenue by designing promotional events and catering services for local businesses and schools.
• Supervised daily activities of restaurant with 6 employees
• Maintained positive relationships with local community Government and Non-Government Organisations and Officials.
• Managed daily operations for successful cafeteria business, ensuring compliance with health and safety regulations.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Motivated staff to perform at peak efficiency and quality.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Oversaw food preparation and monitored safety protocols.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Monitored and adjusted pricing, discounts and promotions to maximise profitability.
• Coordinated with catering staff to deliver food services for special events and functions.
• Enhanced financial controls to minimise theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organised, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within industry sector.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Promoted positive learning environment through use of differentiated instruction and individualized support for diverse learners.
• Community Programs -

Home school cooking groups

Suicide Prevention and Awareness

Mental Health

Disability Employment Support

Safe Space