Gayle Kothari
Melrose Park,South Australia
Summary
Veterinary operations professional experienced in developing solutions, integrating teams, improving patient outcomes and maximising output. Brings dedication to continuous improvement, knowledge of workflow optimisation and background with organisational enhancements. Looking to put knowledge and abilities to good use in leadership position focused on driving business success.
Overview
11
11
years of professional experience
Work History
Senior Veterinarian and Clinical Services Manager
RSPCA SA
Lonsdale, Australia
03.2017 - 03.2022
- Second in command to the Chief Veterinarian leading a team of 4 vets and 6 nurses treating 8000 animals per year.
- Developed standard operating procedures and implemented tech solutions to optimise workflows, resulting in 32% increased efficiency.
- Responsible for day-to-day operations, minimising length of stay and surgical wait times.
- Developed the largest free community cat desexing program in Australia in conjunction with local council.
- Designed a surgical theatre, relevant processes and training to accommodate high volumes of surgery.
- Increased surgical output by 133% (with no increase in complication rates) using high volume surgical techniques from North America.
- 53% reduction in euthanasia rate, 95% reduction in staff overtime with a corresponding 63% reduction in surgical cost and a 32% decrease in overall operational cost.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of a dynamic work environment.
- Workplace awards for collaboration (2021) and innovation (2020).
Small Animal Veterinarian
Southern Animal Hospital
Marion, Australia
01.2015 - 01.2017
- Responsible for providing high levels of medical and surgical care for small animals, exotics and wildlife patients across 5 busy hospitals.
- Emphasis on customer service across surgery, consulting and emergency after-hours shifts while balancing a high volume and varied caseload.
- Proficient at Rx works, digital radiology, basic soft tissue surgery and abdominal ultrasound.
- Highly skilled at working up complex medicine cases, decision making and effective client communication.
- Maintained energy and enthusiasm in fast-paced environment.
Trainee Veterinary Nurse
Lismore Central Veterinary Hospital
Lismore, NSW
01.2010 - 12.2010
- Responsible for all veterinary nurse duties: patient care, client communication and advice, surgical nursing, cleaning and maintenance of equipment and premises.
- Learnt how to communicate with colleagues, veterinarians and clients in various challenging situations.
- Developed skills in exceptional patient care.
Data Manager/ Field Research Assistant
Uaso Ngiro Project
Laikipia, Kenya
04.2008 - 08.2009
- Responsible for managing data collection amongst a team of local researchers for a long-term primate study based in a rural Kenyan community.
- Gained proficiency in training staff members on research protocols, data collection and excelled in communicating with local communities to alleviate human-baboon conflict.
- Carried out intensive data collection on baboon behaviour and ecology, designed data collection protocols and managed project logistics at a remote field site.
- Organised and maintained 30 years worth of data.
Research Intern
Institute Of Zoology
London, UK
10.2007 - 04.2008
- Worked as part of a team to develop the Living Planet Index (LPI): one of the indicators for assessing progress towards the United Nations Convention on Biological Diversity (UNCBD).
- Conducted extensive literature research, contributed to the living planet database, performed data analysis.
- Co-authored a report for the 2008 Conference of Parties held in Bonn, Germany.
Research Assistant and Lab Technician
McGill University
Montreal, Canada
01.2005 - 01.2006
- Designed experiment protocols and successfully raised snails in captivity (never before achieved in Dr. Chase’s lab).
- Assisted in research on the ‘love dart’ in snail mating behaviour, mating proclivity in snails and the snail ‘nose’.
- Analysed data, wrote progress reports, managed technicians and maintained laboratory equipment.
- Communicated research findings and contributed to scientific discussions with lead researcher.
- Performed statistical, qualitative and quantitative analysis.
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Education
Doctor of Veterinary Medicine -
University of Melbourne
Melbourne12.2014
Certificate IV - Vet Nursing
TAFE NSW
Lismore NSW12.2010
Master of Science - Wild Animal Biology
The Royal Veterinary College
London, UK11.2007
Bachelor of Science - Biology
McGill Univeresity
Montreal, Canada10.2005
Skills
- Problem-solving
- Excellent communication skills
- Courageous conversations
- Employee performance evaluations
- High-performance leadership
- High quality high volume desexing
- Lean management and efficiency
- ROI project management
- Innovation design and results-driven value creation
Languages
French
Professional Working
Hobbies
- Meditation
- Yoga
- Hiking
- Travel
- Dance
- Self development
Timeline
Senior Veterinarian and Clinical Services Manager
RSPCA SA
03.2017 - 03.2022
Small Animal Veterinarian
Southern Animal Hospital
01.2015 - 01.2017
Trainee Veterinary Nurse
Lismore Central Veterinary Hospital
01.2010 - 12.2010
Data Manager/ Field Research Assistant
Uaso Ngiro Project
04.2008 - 08.2009
Research Intern
Institute Of Zoology
10.2007 - 04.2008
Research Assistant and Lab Technician
McGill University
01.2005 - 01.2006
Doctor of Veterinary Medicine -
University of Melbourne
Certificate IV - Vet Nursing
TAFE NSW
Master of Science - Wild Animal Biology
The Royal Veterinary College
Bachelor of Science - Biology
McGill Univeresity