GA Y M A R I E G O M E Z
Beechboro,WA
Summary
Dedicated and results-oriented Customer Service Professional with over 6 years of experience in delivering exceptional service across various industries. Proven ability to manage customer inquiries, resolve issues efficiently, and enhance customer satisfaction through effective communication and problem-solving skills. Highly skilled in building rapport with clients, understanding their needs, and providing tailored solutions. Committed to continuous improvement and fostering a positive team environment while achieving organizational goals.
Overview
2
2
years of professional experience
Work History
House Keeping
City Life Hotel
01.2021
- Hold significant responsibilities that contribute to creating clean and welcoming environments for residents or guests through diligent cleaning practices, effective communication, inventory management, customer service skills, adherence to safety standards, time management abilities, and specialized cleaning tasks when needed.
Retail assistant
Kodak Express Lynn Mall
01.2022 - 01.2023
- Working at Kodak Express requires a blend of technical skills, customer service abilities, attention to detail, and effective communication to ensure that both operational tasks and customer interactions are handled efficiently.
Production Team Member
Alsco NZ
01.2021 - 01.2022
- Being a team member at Alsco Uniforms involves a combination of manual labor, attention to detail, adherence to safety standards, effective communication with supervisors, and flexibility in job roles.
Education
Bachelor of Information Technology -
STI POLYTECHNIC (MAKATI)
Certificate in Business Administration -
NZ POLYTECHNIC
01.2022
Skills
- Excellent verbal and written communication
- Strong problem-solving abilities
- Proficient in CRM software and customer support tools
- Ability to handle high-pressure situations with professionalism
- Team player with strong interpersonal skills
References
- Rahul Kumar, General Manager, Kodak Express, +64212391144
- Peter Dean, Branch Manager, Alsco New Zealand, +64274842472
Timeline
Retail assistant
Kodak Express Lynn Mall
01.2022 - 01.2023
House Keeping
City Life Hotel
01.2021
Production Team Member
Alsco NZ
01.2021 - 01.2022
Bachelor of Information Technology -
STI POLYTECHNIC (MAKATI)
Certificate in Business Administration -
NZ POLYTECHNIC
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