GAZI ARIFUZZAMAN
EDMONDSON PARK,NSW
Summary
An energetic self-starter who is creative and can work independently or with a team. Is enthusiastic when it comes to work and can maintain a positive attitude under changing work circumstances. Possesses good work ethics that make long-term relationships with customers possible. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
28
28
years of professional experience
Work History
Aviation Protection Officer
MSS Security, Sydney Airport
12.2017 - Current
- Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons
- Performed pat-downs to look for unauthorized materials and weapons
- Adhered to strict screening techniques and procedures while conducting human screenings
Aviation Screening Officer
SNP Security
08.2016 - 12.2017
- Developed and maintained positive rapport with passengers and other airport personnel
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction
- Manually screened passengers unable to pass through metal detectors or who triggered alarms
Customer Service/Dispatch Team Member
Spotless Linen Services
07.2015 - 06.2016
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem
- Handled day-to-day customer contact via phones, faxes, and emails
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Responded proactively and positively to rapid change
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
Sales Manager
AFK International & Family Needs Supermarket Pty Ltd
12.2015 - 06.2015
- Provided advice to top-level management regarding finance, management, staffing and other issues and procedures
- Directed operations of financial business, gaining sales increase while reducing risks
- Optimized business productivity and performance by cross-training employees
- Decreased purchasing cost through collaboration with major suppliers
- Performed project needs analysis and devised strategic marketing plans for new ventures.
Operation Manager & Catalogue Sales Manager
Bata Shoe Company (BD) Ltd
09.2012 - 11.2013
- Analyzed financial information
- Monitored and interpreted cash flows and predicted business trends
- Investigated factors affecting business performance
- Studied competitors and analyzed market trends
- Performed reviews and evaluations to identify saving opportunities
- Participated in cost reduction analyses in all departments
- Recommended improvements to human resources, IT, and finance functions as well as collaboration between these functions
- Prepared annual audit and liaised with all outside vendors.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
Area Sales Manager
Bata Shoe Company (BD) Ltd, Tongi
05.2009 - 08.2012
- To ensure business target both in pairs & turnover by week/month/quarter/season and year of the area and to ensure timely sending of remittance of the depots to Head Office including other documents
- To review the performance of Depot Manager / Store Manager and staff and propose necessary actions where needed
- To ensure depot administration including filing, sample room, housekeeping, records of staff activities, maintenance of furniture/fixtures etc
- Are properly organized
- To monitor salesman traveling, order intake, weekly sales, area segmentation and prosperity card
- To ensure expenses of depots are well checked to maintain the level of budget
- To visit depots and dealers as per traveling plan to implement specific program for expansion of business of the area
- To propose for closing of non-performing dealers
- To carry out special sales promotion action in depots as per approval to improve business
- To take price inventory in each depot at least once in every two months and monthly physical inventory in the depot as per schedule to ensure goods and assets are correctly maintained in depots
- To ensure FIFO policy is maintained properly in depots
- Any other specific tasks/jobs assigned by the department manager any time.
Store Manager
Bata Shoe Company (BD) Ltd
08.2007 - 04.2009
- Managed inventory control, cash control, and store opening and closing procedures
- Completed point of sale opening and closing procedures
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Administrative Supervisor
Biman Bangladesh Airlines, Kurmitola
07.1995 - 06.2007
- Updated reports, managed accounts, and generated reports for company database
- Completed bi-weekly payroll for 100 employees
- Delivered performance reviews, recommending additional training or advancements
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Assisted management with special projects to complete all tasks by deadlines
- Monitored and directed incoming mail and prepared outgoing mail
- Prepared detailed documents and reports in adherence administrative processes
- Maintained office calendars to track important dates and deadlines
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
Education
Certificate 3 in Individual Support (Disability) -
CAPITAL CAREERS
Parramatta, NSW06.2022
Certificate II in Security Operation -
SECTA TRAINING ACADEMY
Granville, NSW01.2014
MBA - Marketing
ASA University
Dhaka, Bangladesh12.2012
Master of Arts - Applied Linguistics & ELT
Dhaka University
Dhaka, Bangladesh06.1995
Skills
- Ability to work under pressure
- Basic computer skills (MS-Word, MS-Excel, MS-Power point, MS Access)
- Good written communication skills
- Flexible and able to adjust to work environment
- Professionalism
- Screening Wands
- Standard Operating Procedures Understanding
- X-Ray Equipment Operation
- Baggage Screening & Passenger Screening
- Screening Processes
- Aviation Safety & Access Control Systems
- Incident Reports & Management of Personnel Resources
Accomplishments
- Name of Training : Aquarella Business Training Program (Catalogue Sales)
- Venue : Bata Shoe Company (Thailand) Limited, Bangkok, Thailand
- Duration : March 03, 2013 to March 18, 2013
- Organizer : Bata Shoe Company (Bangladesh) Limited
- Driver Licence No. : 21451764
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Aviation Protection Officer
MSS Security, Sydney Airport
12.2017 - Current
Aviation Screening Officer
SNP Security
08.2016 - 12.2017
Sales Manager
AFK International & Family Needs Supermarket Pty Ltd
12.2015 - 06.2015
Customer Service/Dispatch Team Member
Spotless Linen Services
07.2015 - 06.2016
Operation Manager & Catalogue Sales Manager
Bata Shoe Company (BD) Ltd
09.2012 - 11.2013
Area Sales Manager
Bata Shoe Company (BD) Ltd, Tongi
05.2009 - 08.2012
Store Manager
Bata Shoe Company (BD) Ltd
08.2007 - 04.2009
Administrative Supervisor
Biman Bangladesh Airlines, Kurmitola
07.1995 - 06.2007
Certificate 3 in Individual Support (Disability) -
CAPITAL CAREERS
Certificate II in Security Operation -
SECTA TRAINING ACADEMY
MBA - Marketing
ASA University
Master of Arts - Applied Linguistics & ELT
Dhaka University
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