Gee Kwan Siew

1. Data Entry and Documentation:

• Accurately input financial data, including invoices, receipts, and payment vouchers, into accounting software or spreadsheets.

• Maintain organized and up-to-date records of financial transactions, ensuring compliance with accounting standards and regulations.

2. Payment Processing:

• Facilitate the timely processing of payments to vendors, suppliers, and service providers.

• Verify invoice details, reconcile accounts payable records, and issue payment instructions in accordance with established procedures.

3. Bank Reconciliation and Balance Monitoring:

• Conduct regular bank reconciliations to ensure the accuracy of financial records and identify any discrepancies.

• Monitor bank account balances, track deposits and withdrawals, and report any irregularities or concerns to management.

4. Stock Control and Inventory Management:

• Assist in managing inventory levels by conducting periodic stock checks and reconciling physical counts with system records.

• Collaborate with relevant departments to track inventory movements, identify obsolete or slow-moving items, and optimize stock levels.

5. Cheque Issuance and Management:

• Process cheque requests, ensuring accuracy and compliance with internal controls and authorization procedures.

• Maintain a record of issued cheques, track cheque disbursements, and follow up on outstanding payments as necessary.

1. Guest Services:

• Welcome guests upon arrival, assist with check-in procedures, and provide information about hotel facilities and services.

• Process guest check-outs efficiently, handling payment transactions, and resolving any billing discrepancies.

• Address guest inquiries, requests, and complaints promptly and professionally, ensuring a high level of guest satisfaction.

2. Reservation Management:

• Manage hotel reservation including room bookings, modifications, and cancellations.

• Coordinate with other departments to ensure accurate room allocations and meet guest preferences and special requests.

• Monitor room availability, rates, and occupancy levels to maximize revenue and optimize room revenue yield.

3. Front Desk Operations:

• Maintain a clean, organized, and inviting front desk area, adhering to brand standards and hotel policies.

• Handle telephone calls, emails, and messages, providing information and assistance to guests and internal stakeholders.

• Ensure proper handling of guest luggage, deliveries, and lost and found items according to hotel procedures.

4. Financial Transactions:

• Process guest payments, including cash, credit card, and electronic transactions, following established procedures and security protocols.

• Balance cash drawers and reconcile daily transactions, ensuring accuracy and compliance with accounting standards.

• Prepare and distribute daily reports and cashier summaries to management and finance departments.

5. Team Collaboration:

• Collaborate with housekeeping, maintenance, and other departments to ensure seamless operations and guest satisfaction.

• Communicate effectively with colleagues to share guest preferences, special requests, and operational updates.

• Participate in training sessions and team meetings to enhance skills and knowledge of hotel policies and procedures.

1. Student Enrollment and Guidance:

• Act as the primary point of contact for high school students interested in enrolling at [University Name].

• Provide detailed information about available courses, admission requirements, and campus life to prospective students and their families.

• Guide students through the application and enrollment process, offering support and assistance at every stage.

2. Course Detail Explanation:

• Conduct informative sessions and presentations to high school students, explaining the various courses offered by the university.

• Customize course details based on individual student interests, career goals, and academic strengths.

• Address questions and concerns regarding curriculum, faculty, career prospects, and extracurricular activities.

3. Student Support and Problem Resolution:

• Serve as a resource for current university students, offering guidance and assistance with academic and personal challenges.

• Assist students in navigating university policies, procedures, and resources.

• Collaborate with faculty and staff to ensure timely resolution of student issues and concerns.

4. Marketing Initiatives:

• Develop and implement marketing strategies to promote university programs and attract prospective students.

• Coordinate campus tours, open houses, and recruitment events to showcase the university’s offerings.

• Utilize digital marketing channels and social media platforms to engage with students and increase brand visibility.

• Provided dedicated care and nurturing support to my own three children, ranging from newborn to 9 years old, in a home environment.

• Managed all aspects of childcare, including feeding, bathing, playtime, education, and emotional support.

• Established and maintained daily routines to promote stability, growth, and development.

• Implemented creative and engaging activities to stimulate learning and foster social interaction.

• Utilized speech delay intervention techniques learned through speech therapy to support the language development of a child with speech delay.

• Collaborated with family members to coordinate schedules and ensure the well-being of each child.