Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Strong communication skills to explain technical concepts to non-technical audience. Detail-oriented team player with strong organisational skills.
Overview
17
17
years of professional experience
Work History
PBRC System Administrator/Business Analyst
WSLHD
09.2019 - Current
Provide and manage PBRC access and issues related to access
Keep up with changes to PBRC Application and ensure it is compliant audit requirements
Manage system integration and keep up to date with all systems which integrate with PBRC so when any issues come across will be able to flag with respective system administrators and get it fixed
Provide PRODA training when set up new AIR/PBS/NEXA device or sub-organization and manage PRODA access as well as renewals for HPOS
Look at system errors and give feedback to clinics/teams on how to reduce them
If it is configuration issue then fix from back end
Set up ROPP for billing providers and configure clinics and specialties and when requested
Keep up with PBRC testing with all changes as and when added so can provide feedback to teams, and when new version rollout takes place ensure there are no issues from system perspective and if exist then highlight them with eHealth/vendor to get it fixed
Ensure PBRC tables/providers/rates/clinics/specialties/funds up to date with all current MBS, AMA, DVA, ADF, Health fund, Prosthesis rates as and when new rates are released
Also monthly keeping up-to-date provider details to ensure billing goes through smoothly
Support revenue manager and revenue team leaders with team issues and day to day workflow.
Finance Administration Support Officer
NSW Health, Finance Directorate
01.2018 - 09.2019
Diary management for DDoF/EDF and their approvals
Support Financial and Management Accounting, Revenue, Costing and Coding, Performance & Monitoring and Health Information & Records Directors
Manage and support finance team with entire recruitment process
Manage finance team's leave, retain electronic copies, coordinate and approval for contractor timesheets, invoice processing in Oracle as well as manage contractor end date notifications, extension of contracts, and separation of employment in stafflink
Manage range of current projects in O3 Hub and HUB coordination, order stationary
Arrange for IT and building access for new employees
Preparation of Journals when required
Prepare agenda and take minutes for tender review meetings
Deal with HR, Recruitment, IT, Maintenance, Accounts payable regarding various issues.
Accounts Officer
Executive Solution Group
02.2017 - 11.2017
Process all accounts payable and receivable invoices in MYOB
Responsible for company credit card
Raise sales invoices in MYOB & Process all office expenses in MYOB, manage petty cash, office bills etc
Do reconciliation at the end of every month & prepare Business Activity Statement each month
Process and Pay BAS (business activity statement) to ATO as well as process and finalize Superannuation for all employees
Looking after Pays and process all leave forms in MYOB
Arrange travel pass on director's mobile
Prepare monthly forecast for company
Prepare Group Certificates for all employees and submit them to ATO.
Operations Manager
NSW Health Education Centre Against Violence
02.2016 - 02.2017
Manage staff, preparing work schedules and assigning specific duties
Process all accounts payable and receivable functions, including processing incoming invoices in oracle
Looking after pays as well as deal with payroll problems
DCC's reporting
Basic financial reporting so grants and funding can be requested
Responsible for company credit card & petty cash reconciliation
Arranging contracts for all individual contractors, vendors and suppliers on a yearly basis
Supervise and train other administrative staff and arrange for employee training by scheduling training or organising training material
Arrange for necessary maintenance or repair work
Coordinate multiple events and forums throughout work year
Report on courses based on demographic groups, Local Health Districts, Requester organisations etc
Order stationery for office and training
Design structure and analyse workflow charts for new database to ensure flow of work systems
Design and set up new Moodle and Scodle eLearning management systems, including enrolments, uploading of course information, setting up quizzes and assessments
Coordinate pre workshop assessments for certified competency-based training, all assessments and necessary sign off from participants' management
Prepare agendas and plan, such as coordinating catering for luncheons, for committee, board, and other meetings
Oversee remodeling or renovating of current facilities.
Administration Officer/E-learning Co-ordinator
NSW Health Education Centre Against Violence
07.2007 - 01.2016
Responsible for updating and maintaining database of national training for NSW Health, allocating workshop numbers, making up files for each workshop
Update website and intranet with course changes
Design and set up new Moodle and Scodle eLearning management systems, including enrolments, uploading of course information, setting up quizzes and assessments
Use of Articulate software to publish all online training material
Register and enroll participants into training workshops
Close off workshops and send confirmation letters to all participants
Send tax invoices to all participants, manage cheque deposits
Handle inbound inquiries for range of educational courses run by ECAV
Generate workshop folder, burn CDs with workshop handouts for all trainers for each course
Produce monthly statement for payment received by attendees of courses held
Update all workshop handouts to ensure participants are receiving up to date information
Book domestic travel for trainers through ORACLE
Part of First Aid team, to ensure work environment is safe and first aid kit is available and checked for supplies every month
Collate participant evaluations with relevant graphs for client reporting
Work closely with Aboriginal training team to ensure coordination and workshops are completed within necessary time frames
Coordinate pre workshop assessments for certified competency-based training, all assessments and necessary sign off from participants' management
Filing and coordination of all assessments for competency-based training; record keeping of assessments for Certificate IV in Aboriginal Family Violence, Advanced Dip in Aboriginal Family Health & Facilitators Training: Identify & Respond to Children & Young People at risk of Harm
Assisting Office Manager with meeting deadlines, ordering stationary, allocating cab vouchers and maintaining record of it, assisting with requesting maintenance of building
Responsible for resources, including posting, invoicing, and maintaining database
Looking after pays, including sign off and handle payroll problems
Update and manage mailing database, distribute incoming correspondence
Handle all accounts payable processes
Update internal training calendar for all courses to be held in the year.
Education
Business Administration Certificate – III -
Western Sydney Institute
Sydney, NSW
01.2005
Diploma in Commercial Practice -
Govt Polytechnic
India
01.1999
Skills
Workflow Planning, Project development and lifecycle
Cost reduction and Containment
Automation Management
Corporate governance, Stakeholder management and retention
Collaborative Leadership
Articulate and professional when communicating with multidisciplinary health care teams
Highly competent in various health platforms including, Power Billing and Revenue Collection (PBRC), Patient Administration System (iPM), CBP, Oracle and NSW Revenue Portal