Geeta Subba
Wembley,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Tashi Commercial Corporation
04.2017 - 12.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collected the returned items to correct shelf locations and arranged displays to promote sales.
- Maintained store visual and stock inventory.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of product and service changes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Exhibited high energy and professionalism when dealing with clients and staff.
Server and Kitchen Staff
Hayate Ramen
06.2013 - 12.2016
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Monitored food temperature, discarding items not stored correctly.
- Chopped vegetables, cut up fruit, and prepared sauces.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
Education
MBA - Supply Chain And Logistics Management
Edith Cowan University
Perth, WA12.2025
BBA - Business Management
Seshadripuram First Grade College
Bangalore, India05.2011
Skills
- Time Management
- Sales and Upselling
- Customer Service
- Microsoft Excel
- Teamwork
- Flexible
- Retail store support
- Organization and Cleanliness
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Customer Service Representative
Tashi Commercial Corporation
04.2017 - 12.2023
Server and Kitchen Staff
Hayate Ramen
06.2013 - 12.2016
MBA - Supply Chain And Logistics Management
Edith Cowan University
BBA - Business Management
Seshadripuram First Grade College
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