Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Geetha Ganesan

Geetha Ganesan

St Albans,Australia

Summary

I have experienced professional with over 10 years in the Food Industry, adept in Microsoft applications and diverse IT tasks. Skilled in Product and Business Development, Sales Management, and CRM Software. Proficient in Retail and Restaurant Management, with expertise in Quality Control, Menu item preparation, and staff supervision. Holds Food Handler Certification, excelling in Catering Coordination with strong organizational and cleanliness skills. Fluent in English, Malay, and Tamil, demonstrating excellent phone etiquette and active listening abilities. A strong team player, familiar with basic math, and committed to safe food handling practices.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assistant Cook ( PART TIME )

SMATRA CURRY HOUSE
06.2023 - Current
  • 1. Assist the head chef in preparing and cooking a variety of Asian Malaysian dishes, including but not limited to curries, noodles, rice dishes, and appetizers.
  • 2. Maintain cleanliness and organization in the kitchen, including food preparation areas, cooking surfaces, and equipment.
  • 3. Follow recipes and instructions provided by the head chef to ensure consistency in flavor and presentation of dishes.
  • 4. Monitor and manage inventory of ingredients and supplies, notifying the head chef when items need to be replenished.
  • 5. Collaborate with kitchen staff to coordinate food preparation and cooking times, ensuring timely service during peak hours.
  • 6. Adhere to food safety and sanitation standards at all times, including proper handling and storage of ingredients, as well as maintaining personal hygiene.
  • 7. Assist in training and supervising junior kitchen staff as needed.
  • 8. Contribute ideas for menu development and improvement based on customer feedback and culinary trends.

Sales Team Leader - Heat Pump ( PART TIME )

Smart Users
03.2023 - Current
  • 1. Lead Sales Team: Manage and lead the B2C internal sales team to convert warm leads over the phone and achieve sales targets for Heat Pump
  • 2. Inquiry Handling and Appointments:Handle inbound/outbound inquiries, qualify customers, and coordinate appointments for site auditors, BDMs, and technicians.
  • 3. Customer Engagement and Deal Closure:Stay updated on the Victorian energy-saving program, provide relevant information to customers, and negotiate deals to exceed sales targets.
  • 4. Client Satisfaction and Documentation:Respond promptly to client inquiries, manage difficult cases, and document relevant information in the CRM system for efficient service delivery.
  • Collaboration and Continuous Improvement:
  • 5. Collaborate with the sales team, analyze market trends, liaise with marketing, and contribute to continuous improvement for enhanced efficiency and productivity.

Kebab Crew Member

KEBAB SHOP
01.2023 - 12.2023
  • 1. Welcome customers as they enter the store
  • 2. Answer any questions customers may have about ingredients, portion sizes, and how the food is prepared
  • 3. Take customer orders, guiding them with selections and making recommendations if requested and operate cash registers to process cash and credit card payments for orders and promote and upsell products
  • 4. Prepare and package food quickly and consistently for presentation and cook, prepare food, and adhere to correct cooking times and food assembly
  • 5. Always adhere to current sanitation and food safety regulations.Maintain a clean and orderly workstation that is clear of debris and discarded food, gloves, or other items
  • 6. Have the ability to work smoothly with a team and synchronize processes with others to fulfill orders as quickly as possible
  • 7. Proactively show attention to detail that motivates double-checking orders and making records of information when necessary
  • 8. Physical dexterity, such as the ability to wrap, cut, and chop items.

Part - Time - Caregiver (MALAYSIA)

KL NURSING HOME- ZEN VILLA
  • 1. Assisting with personal care tasks such as bathing, grooming, and toileting and providing companionship and emotional support to clients
  • 2. Food Preparation: Assist in the preparation of meals according to menus, dietary requirements, and portion control guidelines
  • 3. Food Service: Support the serving of meals to residents, ensuring proper portion sizes and adherence to dietary restrictions
  • 4. Dishwashing: Wash dishes, utensils, and kitchen equipment using appropriate cleaning methods and sanitizing agents
  • 5. Kitchen Cleaning: Maintain cleanliness and sanitation standards in the kitchen, including wiping down surfaces, sweeping and mopping floors, and emptying trash bins.

Part - time- Crew Member (MALAYSIA)

DOMINOS PIZZA RESTAURANT

1. Prepares a variety of pizzas and other menu items and measures ingredients required for specific items being prepared

2. Follows procedures for safe food preparation, assembly, and presentation and help with bagging and tagging orders

3. Running food out to customers cars or delivery drivers and greets customers in person or via phone and takes orders professionally and promptly

4. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials and adhere with all quality standards, principles, guidelines, and policies.

Part - time Customer Service (MALAYSIA)

SALES PROMOTER

1. Updates job knowledge by participating in educational opportunities and direct selling to customers

2. Maintains customer database by inputting customer profiles and updates and preparing and distributing monthly reports and provides sales vs

3. Projection results by preparing and forwarding sales tracking reports

4. Forwards samples by entering requests; arranging shipment; notifying customers and prepares sales presentations by compiling data, developing presentation formats and materials

5. Accomplishes department and organization mission by completing related results as needed and achieved monthly target.

Education

No Degree - Commercial Cookery III

Albright Institute Australia
02.2025

No Degree - Diploma in Leadership And Management

Albright Institute Australia
Melbourne, VIC
11.2023

Skills

  • Just started >10 Intermediate Typing and IT-related skills (Microsoft)
  • Highly experienced; Intermediate functionalities; Beginner
  • Familiar with all the basic (Proficiency: Advanced
  • Food Industry
  • Product Development
  • Business Development
  • CRM Software
  • Sales Management
  • Phone Etiquette
  • Computer Literacy
  • Leadership
  • Management
  • Retail Management
  • Restaurant Management
  • Quality Control
  • Menu item preparation
  • Staff Management
  • Microsoft Office
  • Food Preparation
  • Cleaning procedures
  • Kitchen Staff Supervision
  • Cleaning and sanitation
  • Food Handler Certification
  • Food Safety
  • Catering Coordination
  • Food Preparing, Plating, and Presentation
  • Safe Food Handling
  • Food handling guidelines
  • Cleaning and organization
  • MS Office
  • Fluent in ( Englis,Malay,Tamil)
  • Team Management
  • Active Listening
  • Basic Math
  • Multitasking
  • Teamwork and Collaboration

Certification

  • Working with Children Check
  • Food Handling Certificate
  • Full Driver Licence

Personal Information

Willing To Relocate: Anywhere

Timeline

Assistant Cook ( PART TIME )

SMATRA CURRY HOUSE
06.2023 - Current

Sales Team Leader - Heat Pump ( PART TIME )

Smart Users
03.2023 - Current

Kebab Crew Member

KEBAB SHOP
01.2023 - 12.2023

Part - Time - Caregiver (MALAYSIA)

KL NURSING HOME- ZEN VILLA

Part - time- Crew Member (MALAYSIA)

DOMINOS PIZZA RESTAURANT

Part - time Customer Service (MALAYSIA)

SALES PROMOTER

No Degree - Commercial Cookery III

Albright Institute Australia

No Degree - Diploma in Leadership And Management

Albright Institute Australia
Geetha Ganesan