I have experienced professional with over 10 years in the Food Industry, adept in Microsoft applications and diverse IT tasks. Skilled in Product and Business Development, Sales Management, and CRM Software. Proficient in Retail and Restaurant Management, with expertise in Quality Control, Menu item preparation, and staff supervision. Holds Food Handler Certification, excelling in Catering Coordination with strong organizational and cleanliness skills. Fluent in English, Malay, and Tamil, demonstrating excellent phone etiquette and active listening abilities. A strong team player, familiar with basic math, and committed to safe food handling practices.
1. Prepares a variety of pizzas and other menu items and measures ingredients required for specific items being prepared
2. Follows procedures for safe food preparation, assembly, and presentation and help with bagging and tagging orders
3. Running food out to customers cars or delivery drivers and greets customers in person or via phone and takes orders professionally and promptly
4. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials and adhere with all quality standards, principles, guidelines, and policies.
1. Updates job knowledge by participating in educational opportunities and direct selling to customers
2. Maintains customer database by inputting customer profiles and updates and preparing and distributing monthly reports and provides sales vs
3. Projection results by preparing and forwarding sales tracking reports
4. Forwards samples by entering requests; arranging shipment; notifying customers and prepares sales presentations by compiling data, developing presentation formats and materials
5. Accomplishes department and organization mission by completing related results as needed and achieved monthly target.