Summary
Overview
Work History
Education
Skills
Timeline
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Gehan Taouk

Five Dock,NSW

Summary

With accomplished roles in Strata Management, Real Estate and Hospitality, I have enhanced my skills in negotiation, communication, management, problem solving, team building, business development, and operations. My expertise in these fields has assisted in fostering professional growth, which has consistently boosted business outcomes and success.

I pride myself on being professional, enthusiastic, a leader, hard working, reliable and diligent and believe I am an asset to any team.

Overview

22
22
years of professional experience

Work History

Strata Manager

Relm Property Group Pty Ltd
06.2006 - 05.2024
  • Management of Strata Schemes on behalf of an Owners Corporation, based on legislation and regulations.
  • Conducted regular building inspections, reviews and audits, ensuring all common areas are maintained according.
  • Trust accounting, financial review and bugeting, insurance renewals, AGM/Agenda preparation and holding annual general meetings.
  • Onboarding new development projects and integration of new and existing buildings.
  • Training employees to ensure protocols and procedures are followed and consistency.
  • Maintained a professional and organised environment for employees.
  • Enhanced client satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
  • Maximised performance by monitoring daily activities and mentoring team members.
  • Chairing regular staff meetings and training sessions.

Cafe Owner

Euro Coffee Bar Pty Ltd
03.2016 - 07.2021
  • Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
  • Mentored and trained employees to improve performance and encourage professional growth.
  • Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
  • Enhanced customer loyalty through exceptional service and consistent product quality.
  • Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
  • Increased customer satisfaction by implementing high-quality food and beverage offerings.
  • Implemented inventory management systems to minimize waste and optimize stock levels.
  • Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
  • Developed strong relationships with suppliers to ensure timely deliveries and favorable pricing terms.
  • Boosted cafe sales with creative marketing strategies and promotional events.
  • Increased repeat business from customers by offering loyalty programs and personalized incentives based on purchase history data analysis.
  • Streamlined operations for efficiency through effective staff training and scheduling.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Commercial Property Manager

CBRE
02.2002 - 09.2004
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Coordinated with legal counsel on lease agreements, evictions, and other property-related matters as needed.
  • Negotiated favorable lease terms with tenants, resulting in higher occupancy rates.
  • Communicated effectively with owners, residents, and onsite building managers.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Coordinated appointments to show marketed properties.
  • Kept properties in compliance with local, state, and federal regulations.

Education

Bachelor Of Buisiness - Property Economics

University of Western Sydney
Sydney, NSW

Certificate IV - Strata Management & Realestate

Australian College of Professionals
Sydney, NSW

Skills

  • Excellent verbal and written communication
  • Management and Operations
  • Negotiation
  • Multitasking
  • Reliability
  • Team building
  • Problem-solving abilities
  • Customer Relations
  • Professional
  • Employee Training
  • Communication Skills
  • Reporting and documenting

Timeline

Cafe Owner

Euro Coffee Bar Pty Ltd
03.2016 - 07.2021

Strata Manager

Relm Property Group Pty Ltd
06.2006 - 05.2024

Commercial Property Manager

CBRE
02.2002 - 09.2004

Bachelor Of Buisiness - Property Economics

University of Western Sydney

Certificate IV - Strata Management & Realestate

Australian College of Professionals

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Gehan Taouk