Gemeh V Kromah
Deer Park,Vic
Summary
Gemeh is a Trainer, an Entrepreneur, and a Director of Lofa Consulting Pty.Ltd, an Australian Consulting company specialized in offering solutions for businesses to realise growth. He is also a strategic business consultant highly specialized in helping businesses innovate, grow, minimize costs, and double their cash flows through strategic thinking and strategy development. Gemeh has over five years of experience in consulting business and has advised clients in a range of industries across Victoria. In his consulting practice, his core area of work is in strategy development, competitive positioning, corporate governance, and business model innovation. He has been mentored and coached by Aaron Mashano, CEO of Leaders of Tomorrow, Alan Joyce, CEO of Qantas, and JT Fox, the World #1 Wealth Coach. Gemeh's priority is to instill hope, recognise and build on existing strengths and empower a diverse population of individuals and businesses to reach their full potentials through consulting, strategic thinking and strategy development, education, and training.
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in client-centre approach. Respectful and compassionate professional offering 10-year background serving community by providing guidance for clients in need. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support clients in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Gemeh is highly competent in identifying the appropriate level of care and support required for individuals. He worked as a Support Coordinator for twelve months where he enjoyed supporting his disability clients get connected with grassroot Care Agencies and Allied Health professionals. Adept at handling the stressful demands of working in community services. Gemeh's key focus is adding value to people's life and helping organisations grow. His approach can help anyone gets off the ground to reach their full potential.
Overview
6
6
years of professional experience
Work History
Quality Assurance & Business Development Manager
Bullor PtyLtd (NDIS registered provider)
Sunshine, Vic
05.2019 -
- Design, implement and improve company quality standards
- Analyze data in order to find areas for growth.
- Assist in the recruiting process.
- Training, motivating, coaching, and correcting employees to ensure that standards are met.
- Create reports to track progress.
- Formulate strategies to increase productivity.
- Review processes in order to ensure that they align with current trends.
- Liaise with NDIS Auditors, design company internal and external audit plan and participate in NDIS Certification Audit
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
- Training personnel and helping team members develop their skills.
NDIS Support Coordinator
McCallum Disability Service
Ballarat, VIC
08.2018 - 04.2019
- Responsible for a capacity building support to implement all supports in a participant’s plan, including informal, mainstream, community and funded supports.
- Work creatively and resourcefully with participants in how they utilise their support budgets to achieve their goals.
- Assist participant to understand their NDIS Plan and choose preferred options or providers.
- Research to identify potential service provider-including informal, mainstream, community and funded supports.
- Negotiate services to be provided.
- Develop service agreements and create service bookings with preferred providers.
- Arrange any assessments required to determine the nature and type of funding required (eg. Assessment to determine the type of complex home modifications or AT required).
- Prepare, write and submit, unscheduled plan review, 8-week implementation report and 10-week end of plan report.
- Organise meetings with the participant and/or family or service providers or other organisations with or on behalf of the participant.
- Make telephone calls, emails or other communication with the participant and/or family or service providers or other organisations with or on behalf of the participant.
- Travel to participant or service providers on behalf of the participant.
- Collect data-complaints or compliments, rollover to new programs.
- Organise initial plan implementation meeting with participant or with participant’s nominee.
- Contribute to the recruitment and induction of new Support Coordinators.
- Liaise with marketing manager on development of marketing materials.
- Attend participants plan review meetings at NDIS.
- Ensure McCallum policies are adhered to.
Nominated Supervisor
Lofa Group
Sunshine, VIC
08.2014 - 06.2018
- Responsible for the day-to-day running of the organisation.
- Initiate and maintain partnerships with families and communities
- Prioritise the best interests of the child and promoted child safety standards among carers, coordinators and staff.
- Ensured that compliance is met in regard to the Educational and Care Service National Law 2010 and Education and Care Services National Regulations 2011; The Children, Youth and Families Act 2005, Child Safe Standards including Work Health and Safety Act.
- Link young people and families to community support services.
- Build and maintain partnerships with schools and support agencies to ensure young people stay at school.
- Liaise and make referrals to Child protection and other support agencies.
- Supervise, resource and support coordinators and educators through regular home visits, telephone contact, playgroups.
- Ensure that the physical, emotional, intellectual and social needs of young people and children in care are met.
- Monitor standards of care and ensure that the children are receiving appropriate attention and stimulation
- Ensure that hygiene and nutrition standards are adhered to according to safety standards.
- Facilitate the participation of children and young people in educational program and practice.
- Assist with planning and development of a professional development program for educators, coordinators and staff.
- Build good working relationship with parents and children and ensured children's health and safety are not threatened or compromised.
Counselor (Part time)
Anglicare Victoria
Werribee, VIC
12.2014 - 01.2016
- Provide direct services to clients and manage caseload including intakes.
- Liaise with Child Wise and Child protection for reporting child abuse.
- Counsel dysfunctional children and young people and make them a disciplined person.
- Assist children and young people in accepting responsibilities and adapting best habits.
- Work with foster children and their carers.
- Liaise with parents and provide emotional support and guidance.
- Provide counselling for improving behaviour and mental health of children and young people.
- Provide special care for children living with single parent.
- Assess students' overall health and refer to proper health care professional when required.
- Participate in weekly staff meeting and program innovation.
Child Protection Social Worker
Bethany House Trust (Children's Home)
Krugersdorp, South Africa
09.2012 - 12.2012
- Assess, investigate and manage cases.
- Work directly with vulnerable young people and children at risk of harm or abuse, their families and alternative care workers.
- Facilitate measures to protect children and improve family functioning and relationship.
- Interview and support the child and prospective foster parents.
- Run an extensive background check.
- Support children in the foster care system to resolve behavioural, mental, and emotional issues.
- Support children deal with feelings of abandonment
- Provide counselling to disadvantaged school children and young people experiencing low self-esteem, homelessness and behavioural issues.
- Liaise with Child Protection in relation to care needs and risks to children and young people as required.
- Manage caseloads, make referrals and link carers and children in to community support services.
- Work with other professionals in a multidisciplinary team.
- Network with other child welfare organisations.
- Attend child placement pre-hearing in court.
- Work under the supervision of child protection law and best interests of the child.
Social Worker
African Communities Foundation Australia
Noble Park, Vic
06.2011 - 09.2011
- Strengthen and foster relationships between young people and their families, friends and community.
- Promote young people's involvement in their communities by engaging with their communities' leaders.
- Engage in individual casework management, psycho-social assessments and maintaining regular contact with clients.
- Encourage and support young people in maintaining the cultural, religious, and family values of their country of origin while simultaneously helping them to adapt to Australian culture.
- Support young people with academic options and encourage them to stay in school offering support as required.
- Advance the wellbeing of young people and their families in their local communities.
- Recognise and respond when young people exhibit behaviours of concern that might be indicative of depression, drug use, awaken of past trauma, inability to manage anger.
- Provide practical and emotional support to young people experiencing homelessness, low self-esteem, alcohol and substance abuse.
- Develop peer support program to connect young people.
- Foster relationship between disengaged young people and their families.
- Provide support and employment opportunities for young people particularly for those who do not want to stay at school.
- Link individuals and families to community support services.
Education
Certificate IV in Mental Health
National Business Academy
Melbourne, VIC04.2020
Bachelor of Counselling
Australian College of Applied Psychology (ACAP)
2016
Master of Entrepreneurship - Entrepreneurship
University of Melbourne
2016
Diploma of Early Childhood Education and Care
Right Move Training Institute PtyLtd
Melbourne2015
Certificate IV in Training and Assessment
Centre for Adult Education (CAE)
2014
Bachelor of Social Work
Monash University
2013
Skills
- Extensive understanding of system theory and strength based approach
- Complex case management experience
- Extensive knowledge in Client-centre approach
- Knowledge of Child Protection law
- Individual and Family Counselling
- Staff Training/development
- Emergency or crisis response
- Initiative and leadership
- Self-care expert
- Group Presentation
- Personal Development
- Excellent written and interpersonal skills
- MS Word, MS PowerPoint, Internet explorer
- Critical thinking and Mindset
- Team work
- Positive thinking
- Extensive experience in business growth
- Consulting Training
- Business model innovation
- Strategic thinking
- Strategy development
Accomplishments
- Helped disadvantaged children accessed before and after-school care program
- Helped businesses grow from idea to launch
- Winner of MYOB People's Award 2016
- Employed over 60 women from CALD backgrounds
- Saved lives of young people who might have otherwise ended up in prison
- Delivered services that resulted in change in clients' wellbeing and businesses
- Student Ambassador, Monash University 2010-2011
- Student Representative, Australian College of Applied Psychology, 2009-2010
- Published in the University of Melbourne Alumni Magazine in 2016
Languages
- Fluent English
- Conversational French
- Fluent Mandingo
Interests
Advocacy, voluntary work for refugee and community organisations, Personal development, positive thinking, inspiring young people, traveling, business function, entrepreneurship, community wellbeing and spending time with family and friends.
References
On request.
Timeline
Quality Assurance & Business Development Manager
Bullor PtyLtd (NDIS registered provider)
05.2019 -
NDIS Support Coordinator
McCallum Disability Service
08.2018 - 04.2019
Counselor (Part time)
Anglicare Victoria
12.2014 - 01.2016
Nominated Supervisor
Lofa Group
08.2014 - 06.2018
Child Protection Social Worker
Bethany House Trust (Children's Home)
09.2012 - 12.2012
Social Worker
African Communities Foundation Australia
06.2011 - 09.2011
Certificate IV in Mental Health
National Business Academy
Bachelor of Counselling
Australian College of Applied Psychology (ACAP)
Master of Entrepreneurship - Entrepreneurship
University of Melbourne
Diploma of Early Childhood Education and Care
Right Move Training Institute PtyLtd
Certificate IV in Training and Assessment
Centre for Adult Education (CAE)
Bachelor of Social Work
Monash University
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