Summary
Overview
Work History
Education
Skills
Timeline
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Gemma Allen

Munno Para,SA

Summary

Versatile and customer-focused professional with extensive experience in sales, warranties, and counter work. Proven ability to handle a variety of tasks efficiently, ensuring excellent customer service and smooth operations. Adapt at working in fast paced environments and collaborating with team members to achieve common goals. Seeking full-time position to continue learning a diverse skill set and continue contributing to success of the team. Hardworking employee enthusiastic about learning more sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Sales Representative

4wd Supacentre
06.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Maintained an high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Ensured accurate price labelling on merchandise to maintain pricing integrity throughout the store.
  • Optimized floor space utilization with strategic placement of promotional items and seasonal products.
  • Contributed to increased sales through effective product merchandising and attractive displays.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Operated POS systems efficiently while accurately processing transactions, contributing to seamless checkouts.

Sales Leader

Uniq Impressions
02.2023 - 07.2023
  • Enhanced product knowledge within the sales team through continuous training and workshops.
  • Developed multiple sales strategies to address range of project and customer types.
  • Achieved sales metrics consistently by creating SMART goals based on available sales data.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Set and achieved company defined sales goals.
  • Contributed to team objectives in fast-paced environment.
  • Kept detailed records of daily activities through online customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Planned and implemented fundraising events.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Traveling and organization rural areas customer service including explaining terms and conditions and confidentially collecting personal details including card details

Education

High School Diploma -

Craigmore High School
Blakeview, SA

Skills

  • Customer Service
  • Working within a fast paced environment
  • Customer Relationship Building
  • Interpersonal communication skills
  • Sales expertise
  • Closing Techniques
  • Adaptable and Flexible
  • Attention to Detail
  • Goal-Driven
  • Flexible Hours
  • Teamwork and Collaboration
  • Multitasking Abilities

Timeline

Sales Representative

4wd Supacentre
06.2023 - Current

Sales Leader

Uniq Impressions
02.2023 - 07.2023

High School Diploma -

Craigmore High School

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Gemma Allen