Gemma-Ann Farnell
Perth,WA
Summary
I'm a reliable, hardworking team member, and I actively contribute to all aspects of my role. I believe in all hands-on experiences, which create an opportunity to benefit from helping others in the future. Safety is also extremely important to me. I value the safety of myself and my team as a priority. I can work well in a team, as well as use my own initiative. I have also worked in different work environments, and I'm always open to taking on new challenges and learning new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Administrator
Catalpa Group
West Perth, WA
07.2024 - 03.2025
- Attending office meetings and providing follow-up support, including preparing meeting notes, agendas, action lists, reminders, and action items.
- Maintaining accurate records and filing systems, ensuring documents are easily accessible.
- Overseeing day-to-day operations of the office to ensure smooth functioning.
- Ensuring compliance with company policies and procedures in all aspects of the office administration.
- Ensuring the office environment is clean and well-organized, including tidying up common areas, restocking kitchen supplies, and overseeing office cleanliness.
- Keeping track of office inventory and ensuring adequate stock levels.
- Providing excellent customer service to internal and external stakeholders, handling inquiries, and directing them as needed.
- Coordinating maintenance and repair services for office equipment and facilities.
- Greet visitors, answer phone calls, and direct them to the appropriate personnel.
- Workspace IT access and login set-ups for new employees, set up workstations with monitors and IT equipment.
Receptionist
ARCO Architectural
Wangara, WA
01.2024 - 07.2024
- Keep a neat and tidy workspace.
- Take and direct phone calls confidently.
- Direct inquiries from the reception mailbox's MyOB proficiently.
- Create purchase orders and send them to suppliers.
- Send professional and debt follow-up emails to clients.
- Work well under pressure.
- Greeted visitors and provided them with assistance.
- Assisted with special projects assigned by management when required.
- Developed and maintained a filing system for essential documents, improving office organization.
- Process time sheets for factory employees.
- Working on teams.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Apprentice Chef
CROWN
Burswood, WA
04.2023 - 01.2024
- Assisted head chef by chopping and preparing cooking ingredients.
- Executed proper techniques when preparing menu item ingredients.
- Set up work stations prior to opening to minimize prep time.
- Maintained cleanliness and hygiene standards in the kitchen area.
- Followed safety protocols when operating kitchen machinery such as blenders and mixers.
- Worked well under pressure.
- Willingness to work a 24/7 rotating roster
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Carried out basic knife skills including dicing, slicing and chopping vegetables.
Apprentice Heavy Fab Welding
ARCO Architectural
Wangara, WA
06.2022 - 02.2023
- Participated in workshops and training sessions to enhance technical knowledge.
- Participated in regular team meetings in order to share best practice techniques amongst colleagues.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Understand the company procedure to complete services safely.
- Documented materials utilized.
- I followed the instructions to the best of my ability.
- Ensured that job sheets were followed correctly.
- Shadowed experienced professionals to gain hands-on experience in the field.
- Moved construction materials by hand or various transport methods.
- Utilised problem solving skills to identify and resolve issues relating to apprenticeship programs.
Team Member
PTM/OMB
Bassandeen , WA
12.2021 - 06.2022
- Collaborated with team members to achieve project milestones within set deadlines.
- I followed the instructions to the best of my ability.
- Followed correct PEP requirements.
- Kept the work area clean and tidy.
- Communicated and underlying any issues that may arise within the workplace.
- Performed maintenance on sealing equipment to ensure proper functioning.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
Team Member
Hungry Jacks
Belmont, WA
12.2020 - 12.2021
- Maintained high standards of customer service during high volume, fast-paced operations.
- Communicated clearly and positively with coworkers and management.
- Handled money and credit transactions quickly and accurately.
- Resolved complaints promptly and professionally.
- Willingness to work a 24/7 rotating roster.
- Following correct food handling procedures.
- Performed regular maintenance checks on kitchen appliances and equipment.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Kept customer and food preparation areas clean and well-organized.
- Adhered to company policies regarding attendance and punctuality.
Education
High School Diploma -
Belmont Senior High School
WA11-2021
Skills
- Telephone reception
- Database entry
- Mail handling
- Verbal communication
- Office administration
- Problem solving
- Teamwork
- Resilience
- Adaptability
Certification
Certificate of completion - WA barista training lab
AHA Hospitality & Tourism COVID-19 hygiene course
References
Marnie Green | HR Coordinator - Catalpa Group
marnie.green@catalpagroup.com.au
0400 751 167
Paul Rossenrode | State Manager - Arco WA
0407 776 523
Kimberly Lynch | Personal, Work
0402 037 733
Timeline
Office Administrator
Catalpa Group
07.2024 - 03.2025
Receptionist
ARCO Architectural
01.2024 - 07.2024
Apprentice Chef
CROWN
04.2023 - 01.2024
Apprentice Heavy Fab Welding
ARCO Architectural
06.2022 - 02.2023
Team Member
PTM/OMB
12.2021 - 06.2022
Team Member
Hungry Jacks
12.2020 - 12.2021
High School Diploma -
Belmont Senior High School
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